Are you having issues? Select the issue you are having below and provide feedback to Scotia Caribbean.
- Unable to make international transfers
- Touch ID access to open the app is not working
- App prompts a user to update it, but sends the user to a random website
- App does not indicate it needs to update in the AppStore
Been locked out of the app since trying to pay a bill between Thurs night and Friday morning. Not sure if the transaction went through, but at this point $394 seems to be missing from my account. Went to ATM Saturday morning, was seeing the 394 on available balance. When I went to withdraw so I could try to pay bill otherwise, machine gave me card, told me I had reached withdrawal limit, and money was gone.
It say that I suppose to try again, and if it still doesn't work ,see common ways to fix the problem
Complete guide to troubleshoot Scotia Caribbean app on iOS and Android devices. Solve all Scotia Caribbean app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scotiabank, developers of Scotia Caribbean.
When you download or update ScotiaCaribbean, or when you apply for, enrol in, or use a service through mobile banking, we may collect information about your computer or device, operating system, internet connection or telephone account, settings, IP address and device locational data, and transaction data, as well as personal information. Please note that ScotiaCaribbean gives you access to Scotiabank accounts held in the following countries: Dominican Republic, Bahamas, Barbados, Jamaica, Trinidad and Tobago, Turks and Caicos Islands, and Cayman Islands. You can withdraw your consent at any time by deleting ScotiaCaribbean, or get instructions on how to remove or disable the Scotiabank mobile app by contacting us at the address below. By pressing the button above or by downloading the mobile app published by Scotiabank, you consent to the installation of ScotiaCaribbean and to future updates and upgrades. Data encryption keeps your financial information safe, multi-factor authentication verifies your identity, and notifications keep you aware of your transactions. The Scotiabank mobile app lets you manage, move, and monitor your money using your mobile phone. With a menu at your fingertips and a fully searchable help section, ScotiaCaribbean has the answers you need and the shortcuts to take you there. Download and share receipts for your bill payments and third party transfers. Scotiabank is more colourful than ever with a whole new look and logo. The first time you sign in to the new app, you'll need your ScotiaCard number and your password. Your money is protected by multiple layers of security. You can complete transfers between your accounts or to others with just a swipe. You can add or delete bill payees, and pay your bill in a few simple steps. From dynamic font sizing to VoiceOver compatibility, the new app was designed with everyone in mind. We may collect, use, disclose, and retain this information as set out in the Scotiabank Privacy Agreement ( ) and to determine which settings are appropriate for your computer system, to provide or enhance digital functionality and banking options, and for security purposes, internal analysis, and reporting.