Contact SwimminglyFan Support
Company Name: Swimmingly, LLC
About: Sign-up for SwimminglyFan for free and follow your swim club. Synchronizing with
the Swimmingly Clubhouse and Swimmingly app, SwimminglyFan allows you to:
1.
SwimminglyFan Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: team@swimmingly.app
Website: 🌍 Visit SwimminglyFan Website
Privacy Policy: https://swimmingly.app/privacy-policy
Developer: Swimmingly®
3 Most reported problems 😔💔
Don’t pay for this
by Jennibeem
I paid for the subscription thinking I’d get real time scores
Nope
I can only see my teams swimmers, not the overall heat swimmers. The score isn’t even correct
Please refund me or fix this
Horrible
by Vsuthe
Can’t even request to join for free. Clicked the button to sign up and nothing happens.
Not as good this year
by Benjago 7
Used this app by a different name last year and loved it. The app changed and it does not have the same features. The free part is great. Could follow the meet and see scores and places etc. What is missing is being able to track my swimmer from meet to meet and easily compare times week to week. Please bring back that functionality! Also I had to hand out heat ribbons and it combined the heat together too quickly so I know longer knew which place a swimmer got in his/her heat- only in the combined race. Worth it for the free portion, but little extra benefit for the pay portion.
For those saying the app is behind in scores it is likely that your scorekeeper is just slowly in verifying the times. Our results came back very quickly.
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- Pulling issues faced by users like you is a good way to draw attention of SwimminglyFan to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SwimminglyFan customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SwimminglyFan.
