🏷️ About: Helpling is an innovative online marketplace, helping you to connect with insured domestic cleaners. With our app, you can find and book insured domestic cleaners in your area and conveniently manage your bookings.
We Investigate the app owner's website (), verify their legitimacy, and uncover hidden scams and complaints.
The pool of cleaners can be very small and very inexperienced. Most have so few reviews it’s not helpful.
The software however is the truly bad part. It’s difficult to use. Buggy and will only let you schedule for two week intervals. I did eventually find a great cleaner but I generally have to schedule with them not using Helpling and then just use Helpling to pay. It’s difficult for me and the cleaner. Using a normal payment app would be easier.
Inexperienced cleaners. Did not finish work, left some walls clearly dusty despite saying they would do a light dusting. Was still using dirty black water to clean the floor and had to be asked to change the water. (this was so disgusting!)
I had to engage a different cleaner not from this surface just to fix this mess.
I have used the service three times and have had a good experience with the service each time. However, the company has scheduled appointments that I didn’t request multiple times. I have canceled those appointments but somehow they reappear. I have told a customer service representative to cancel but that person did not follow through. There is no way to delete your credit card information once you’ve inputted it in Helpling . I would advise that you stay away.
Helpling - Book Home Services is very safe to use.
JustUseApp Safety Score for Helpling is 77.1/100.
This assessment is based on our NLP analysis of 47 user reviews.
Combined with the app store average rating of 4.4/5.
Helpling - Book Home Services looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Helpling is 91.7/100 .
This conclusion is based on analysis of 47 user reviews.
+ Convenient booking process: To make a new booking, just tell us when and how often you need your cleaner and we’ll match you with insured cleaners available for your appointment/s.
+ Profiles of cleaners: When making a new booking, you'lll see profiles of the available cleaners, including ratings and reviews from current and previous customers.
Helpling is an innovative online marketplace, helping you to connect with insured domestic cleaners.
The Helpling app is only available for customers in Germany, France, United Kingdom, Ireland, Netherlands, Italy, Switzerland, Australia and Singapore.
With our app, you can find and book insured domestic cleaners in your area and conveniently manage your bookings.
