Helpling - Book Home Services Reviews

Helpling - Book Home Services Reviews

Published by on 2024-10-23

🏷️ About: Helpling is an innovative online marketplace, helping you to connect with insured domestic cleaners. With our app, you can find and book insured domestic cleaners in your area and conveniently manage your bookings.


       


Overall Customer Experience 😎


πŸ˜ŽπŸ‘ŒπŸ”₯ Positive experience
48.2%

πŸ‘ΏπŸ€¬πŸ˜  Negative experience
29.2%

πŸ™„πŸ’…πŸ«₯ Neutral
22.6%

~ from Justuseapp.com NLP analysis of 26 combined software reviews.



Read 3 Customer Service Reviews πŸ‘ΏπŸ€¬πŸ˜‘πŸ˜ πŸ’’πŸ˜€

4.3 out of 5

Barely functional

2023-08-09

The pool of cleaners can be very small and very inexperienced. Most have so few reviews it’s not helpful.

The software however is the truly bad part. It’s difficult to use. Buggy and will only let you schedule for two week intervals. I did eventually find a great cleaner but I generally have to schedule with them not using Helpling and then just use Helpling to pay. It’s difficult for me and the cleaner. Using a normal payment app would be easier.

Do no use - Inexperienced, did not finish work, used dirty water

2024-06-23

Inexperienced cleaners. Did not finish work, left some walls clearly dusty despite saying they would do a light dusting. Was still using dirty black water to clean the floor and had to be asked to change the water. (this was so disgusting!)

I had to engage a different cleaner not from this surface just to fix this mess.

Unethical company - please do not use

2024-07-31

I have used the service three times and have had a good experience with the service each time. However, the company has scheduled appointments that I didn’t request multiple times. I have canceled those appointments but somehow they reappear. I have told a customer service representative to cancel but that person did not follow through. There is no way to delete your credit card information once you’ve inputted it in Helpling . I would advise that you stay away.



Is Helpling Safe? πŸ€—πŸ™


Yes. Helpling - Book Home Services is very safe to use. This is based on our NLP (Natural language processing) analysis of over 26 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Helpling Is 62.3/100.


Is Helpling Legit? πŸ’―


Yes. Helpling - Book Home Services is a totally legit app. This conclusion was arrived at by running over 26 Helpling - Book Home Services User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Helpling Is 91.5/100..


Is Helpling - Book Home Services not working? 🚨


Helpling - Book Home Services works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Helpling - Book Home Services? Post a Review




Features

+ Convenient booking process: To make a new booking, just tell us when and how often you need your cleaner and we’ll match you with insured cleaners available for your appointment/s.

+ Profiles of cleaners: When making a new booking, you'lll see profiles of the available cleaners, including ratings and reviews from current and previous customers.

Helpling is an innovative online marketplace, helping you to connect with insured domestic cleaners.

The Helpling app is only available for customers in Germany, France, United Kingdom, Ireland, Netherlands, Italy, Switzerland, Australia and Singapore.

With our app, you can find and book insured domestic cleaners in your area and conveniently manage your bookings.

+ Chat with your cleaner: You can chat with your cleaner at anytime using our integrated chat feature.

Simply create a profile or use your existing Helpling customer details to access the app.

+ Overview of all your appointments: See all your upcoming appointments to help you plan your schedule.

+ Reschedule your appointments: You can now amend your appointments individually or in bulk.

+ Secure online payments: Pay securely with any major credit/debit card.

You’ll receive your electronic invoice via email after the payment has been processed.