Carte Vitale Status

Last Updated on 2026-03-31 by GIE SESAM Vitale

I have a problem with Carte Vitale

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Most reported problems

Not working

60.0%

24.0%

Crashes

12.0%

Account

2.0%

Common Carte Vitale Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Carte Vitale network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Carte Vitale App
1. On android, goto Settings » Carte Vitale » click [Force Stop]

Clear Carte Vitale App Cache and Data:
1. On android, goto Settings » Apps » Carte Vitale » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Carte Vitale.

On android, goto Settings » Apps or Manage Apps tab.
Click Carte Vitale » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Carte Vitale » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Carte Vitale

E-Mail: [email protected]

Website: 🌍 Visit Compte ameli Website

Privacy Policy: https://didacticiel.ameli.fr/assures/cgu_mentionslegales/#conditions-generales-dutilisation

Developer: l'Assurance Maladie

Jun 16, 2026, 04:27 PM
a Windows user from Rezé, France reported problems with Carte Vitale : Not working
Jun 05, 2026, 05:25 AM
a AndroidOS user from Évran, France reported problems with Carte Vitale : Login
Jun 05, 2026, 05:22 AM
a AndroidOS user from Évran, France reported problems with Carte Vitale : Login
Jun 05, 2026, 05:18 AM
a AndroidOS user from Évran, France reported problems with Carte Vitale : Login
Jun 02, 2026, 05:09 PM
a AndroidOS user from Paris, France reported problems with Carte Vitale : Crashes
Apr 01, 2026, 06:48 PM
a AndroidOS user from Marseille, France reported problems with Carte Vitale : Login
Apr 01, 2026, 08:54 AM
a AndroidOS user from Boistrudan, France reported problems with Carte Vitale : Not working
Mar 31, 2026, 02:16 PM
a AndroidOS user from Gorhey, France reported problems with Carte Vitale : Not working
Mar 25, 2026, 04:03 PM
a AndroidOS user from Fontaine-lès-Dijon, France reported problems with Carte Vitale : Not working
Mar 18, 2026, 08:49 AM
a Windows user from Froidchapelle, Belgium reported problems with Carte Vitale : Not working
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