CCSD Onboard Reviews

CCSD Onboard Reviews

Published by on 2024-04-04

🏷️ About: This app was designed by students for students of the Clark County School District. Users will be able to track their school bus in real time; while they prepare to be picked up at their bus stop, home and/or school.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
67.9%

😎👌🔥 Positive experience
16.1%

🙄💅🫥 Neutral
16.0%

~ from Justuseapp.com NLP analysis of 112 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows for tracking of multiple students at different schools and times

- Accurate estimates of bus arrival times

- Developed by a former CCSD student with the bus system

- Useful for parents whose children do not have cell phones



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

2.1 out of 5

Inaccurate/Unreliable

2022-05-23

CCSDOnboard needs major update. So unreliable. Sometimes it works, sometimes it doesn’t. If you’re going to recommend this useless App, at least fix it first. Also, some drivers are logging in hours of pick up even though they never even made a stop. Just horrible. What a joke.

Can’t pass the registration

2022-06-24

The same issue. Hasn’t been solved for almost a year now. Please fix CCSDOnboard !! After u fill out the registration and hit “Register”, all I get is the white screen. No matter how long you wait, it won’t load anything. Uninstalled and re-downloaded. Same thing. It’s frustrating!

Stopped Working

2022-07-25

I used to rely heavily on CCSDOnboard—and it used to be amazing. Now, however, I can’t login at all. I get a blank screen. I’ve tried reinstalling it, making a new account, and requesting a password reset. Nothing works. I’ll update this review once the glitch gets fixed. Please help!

Not working

2022-08-26

App doesn’t seem to work kept saying waiting on gps data. The first 3 days CCSDOnboard worked fine. All of a sudden CCSDOnboard no longer works. No matter how many times i exit and open CCSDOnboard again it does not work at all.

Horrible

2022-09-27

Super buggy and gets worse with every update. Main issue right now is it won’t pull the current bus only the day before. Super annoying and unsafe as child safety should be at the top of the priority list.

Worst app I ever use

2022-10-28

they should pay attention to the application they never solve anything and when you talk to them they blame each other (app and school bus)

NOT A HAPPY PARENT

2022-11-29

This was a great app at first now it won’t even show where the bus is at. We need to know when our children will be picked up and dropped off period! They really need to fix this.

Don’t work

2022-12-30

I log in and all I get is a white screen uninstall CCSDOnboard and put it back same thing. App is no good

No use

2023-01-31

Can’t even log in or register it just freezes

Terrible, Inaccurate, inconsistent

2023-03-04

CCSDOnboard is pointless. Doesn’t work most of the time. A totally useless app.

Not working

2023-04-02

App did not work. Only says “waiting on gps data”.

App registration broken

2023-05-04

Tried to create a and register an account on CCSDOnboard however it gives a 502 Web server air and does not create an account and also states that email address is invalid when the email is a valid address. Tried to create account on 10 August 2019

Creating an account

2023-06-04

This was a good idea, but CCSDOnboard won’t allow me to create an account. It will not allow me to enter any of my information.

Inaccurate

2023-07-06

I use this every morning but I can’t heavily depend on it. sometimes the times are inaccurate and it’ll arrive way earlier or way later than when it says it will. but I’d say 70% of the time it works correctly

App didn’t work, unreliable.

2023-08-06

Bus said estimated time of arrival was in 24 minutes and it was pretty far away. So I stay inside and periodically check the bus every 2 minutes or so and waited for the right time to leave so I’m not standing out in the cold. My bus stop is directly infront of my house and I only have to hop a walk to get there so it’s fine. If I come to the stop at the usual time, I’d be standing in the cold for about an hour because the bus doesn’t even come here on time.

I guess it’s either catch a cold or risk being late. Don’t find any point in this but alright.

I do have a suggestion for CCSDOnboard though. Allow students to be alerted when the bus comes within a certain proximity and adjust the range of this setting.

**UPDATE** Invalid email?!

2023-09-07

You must use your CHILD’S SCHOOL EMAIL and Student ID# to register an account. Once I did that, CCSDOnboard was useful for us.

I have had my email address for over 17 years, yet CCSDOnboard doesn’t recognize it as a valid email address. Unable to create account and use CCSDOnboard .

Not entirely accurate

2023-10-09

When I first download CCSDOnboard it was actually good. I could see the bus actually coming and it was counting down from minutes to seconds reaching my front door. Now I have to keep refreshing CCSDOnboard to see where my little one is and every now and then especially the mornings it would say the bus is on the other side of town but I would hear and look out the window and the bus would be outside my house. Why you do this to me?

Information isn’t working between the system and the app.

2023-11-09

Keep telling me the information is invalid for the student I’m adding. This is the information that I pulled from the transportation website.

So far so good

2023-12-11

Has been accurate so far. Congratulations to the former CCSD student who developed CCSDOnboard with the bus system! It’s a great idea. As a parent whose child doesn’t have a cell phone, I’m grateful.

Great app!!

2024-01-11

This allows me to track my two grandchildren that go to two different schools and times. Much better than trying to call transportation (waiting for sometimes an hour to talk) to find out why your student is late. Of course, the times are estimates but has worked great so far!!

Can’t add student

2024-11-16

It keeps telling me the student id is invalid. I also pulled the student id from parent portal. Please tell me how to fix this.

um

2024-11-16

it says my email is invalid:/

App broken

2024-11-16

Tells me my email account is invalid :(

Not horrible

2024-11-16

It used to show the entire route the bus took. Now it’s just the last bit of the trail. You also have to keep opening and closing to see updates. Doesn’t automatically update the moving bus.

Easy to use

2024-11-16

I love CCSDOnboard , so easy to use (:

Helpful

2024-11-16

Helpful tells me my bus route and time!

yasssss

2024-11-16

yasssss



Is CCSD Onboard Safe? 🤗🙏


No. CCSD Onboard does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 112 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.1/5 . Justuseapp Safety Score for CCSD Onboard Is 19.2/100.


Is CCSD Onboard Legit? 💯


No. CCSD Onboard does not seem legit based on our analysis. This conclusion was arrived at by running over 112 CCSD Onboard User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CCSD Onboard Is 38.3/100..


Is CCSD Onboard not working? 🚨


CCSD Onboard works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with CCSD Onboard? Post a Review




Features

It is our goal to provide quality communication and service to Clark County School District students, parents and guardians.

This app was designed by students for students of the Clark County School District.

Users will be able to track their school bus in real time; while they prepare to be picked up at their bus stop, home and/or school.

Access to your education is important to us.

  Customer Service/Support
Developer:
CCSD Transportation

Contact e-Mail: