KinderCare Reviews

by Beach-lover

KinderCare was such a great idea for this app and I was very excited about and wanted to really love it. There are some pros but the cons are greater....

Pros:
-Love getting pics of my baby throughout the day
-Like getting live updates on when diapers are changed

Cons:
-Updates on bottle feedings, meals and naps don’t post until the child is checked out - this is not helpful. These need to be live updates just like the photos and diaper changings
-You can’t communicate back and forth with the teachers, only the director. The teachers should be able to write us back when we send a message they are the ones in the classroom
-You don’t know who’s doing what to your child, there’s no where for the teacher to enter their initials. I want to know who’s in the classroom with my child, who’s changing their diaper, who’s touching them. This is a big issue.
-Times of food feedings don’t post when the child is checked out that doesn’t seem right, I want to know when my child is being fed.
-There is no way for us to enter any details or notes about our child when dropping off. In the past when we had the paper daily reports we will submit that information to the teacher now there’s no way to communicate that in KinderCare - we should be able to do that somehow. This is especially important with babies.

The developer needs to make improvements ASAP...

by Ss123sd456

KinderCare is a great concept overall- the information sharing between parents and providers. I think I’m designing this they left out key functionality to be able to have parents add information to the charts that is visible to providers and to have info entered by the providers during the day be shared in real time and not just at the end of the day. There is real opportunity for key insights to be shared in real time- having parents be able to share what works at home if mealtime or naptime aren’t going well. The milestone section isn’t shared with providers at all, so there’s no ability to have a log of developmental milestones that crosses between home and school. This treats this information as something held by the provider and told to parents, not shared between them.

by Bdeters

I see a lot of people in these reviews love the staff so much, as I do, but it seem they confuse rating KinderCare as if it were rating their care provider.

KinderCare feels dated. Navigation is slow and in some parts unintuitive, especially with pictures. Notifications come slowly, sometimes significantly after I’ve already viewed an update, which usually happens when multiple pictures are posted in quick succession.

In the beginning using KinderCare it was really hit or miss on what quality and quantity information was reported. I assume that was based upon a lack of training for staff as that seems to have been rectified and much more consistent now.

by Pklog

Overall the has the information a parent needs. I feel navigation isn’t very intuitive. The problem I run into has to do with have navigation along the bottom but also via a hamburger menu. I frequently end up trying to use the wrong navigation.

The feature I’d like to see are drop off notes. Our center recently transitioned from tadpoles where I could quickly log when my infant woke up, last ate, last diaper. This is invaluable for the teachers so that they have a better idea how to care for my child and can better judge why he may be crying. I asked the staff and they said I’d need to send a daily message. Since we have zero face time with the kids teachers due to COVID protocols I feel this is the least we can do for them and our children.

by Boardg8mr

This is a great app! We love the available functionalities.
There are a few minor updates that the developers could consider.
1. The sign in/out documentation for drop off/pick up could be strengthened. It could be great if a button is available for parents to click for arrival (time stamped/e-signed/auto-notifies staff), check-in (time stamped/e-signed by staff), pick up (parent sig and time stamp), check out (staff sig and time stamp).
2. Meal selection - allow parents to select choices or add diet restrictions on the menu published through KinderCare
Thank you for the work you do to make daycare communication more efficient for parents and teachers!

by CABrady

For the most part, KinderCare is pretty good. One thing we don't like, though, is that meal and nap entries can't be added in real time. We, as parents, have to wait until the final report is submitted after we've picked up our kiddos to see what and when they ate and napped. Also, I've noticed that every time I open KinderCare , (even though I'm already signed in) there's a tutorial button popping up. I've taken the tutorial on usage of KinderCare already. This pop up darkens the screen and causes me to have to scroll all the way up and click on it to remove it before I can see what the newest entry is--this pop up appearing every single time I open KinderCare is unnecessary.

by Hallie_cohen

Omg I was so happy to see KinderCare come to life! I was so tired of having to fill out a form every morning! Few things though, I would love to be able to see other data other than just the diaper changes during the day before they finalize the report. Also I feel like there should be a place for us to put in the last bottle/feeding before dropping off in the morning, would help the teachers stay organized! Also just a little more interaction from us at parents like maybe the same information that we had to put on the sheet, give us the ability to give more information to the teachers or start our babies day on KinderCare ! Other then that I think KinderCare is great!

by Helllllloodollyyy

As a first time parent I felt extremely anxious at the thought of going back to work and leaving my infant daughter in the hands of strangers all day throughout the week. Never in a million years did I think that I would be able to have such constant access into what’s going on with my child every day! KinderCare has been the biggest stress reliever during this transition. I get to see live-time updates on my daughter’s sleep, feeding sessions, and diaper changes. Not to mention the ability to receive picture updates on what activities she’s doing that day! Plus, should I need to communicate with her teachers I can message with them through KinderCare . If you are going Kinder Care for child care you NEED KinderCare! And if you are nervous about child care and looking for a deciding factor, let me tell you KinderCare will absolutely solidify your decision to go with Kinder Care!

by CKmyselfCK

Both my wife and I are very excited to have made the decision for our 3 yr old to attend Yakima this app. We get updates every day on what he’s eating and how much he’s eaten. Pictures are taken and viewable online. Our son loves his friends and his teacher. Coming from Seattle, we are very happy with the cost and not only feel it’s a great deal, but also feel that the quality of his education has increased exponentially. The Director and staff really take the time to get to know each child. We can drop our son off each day and be confident that his best interests are looked after.

by Em Rozzi

I absolutely love the new app, I am able too see pictures of my son and track his activity throughout the day. The teachers and center have always provided me updates daily for my son and always giving me updates at the end of the day, which is fantastic!! But KinderCare really pulls everything together from a visual perspective and the best part is the daily pictures, now I have the opportunity to start a book of him growing with his teachers with pictures of him and his art work in tandem together. I want my son to look back and see the teachers, and other toddlers, to know whom was there to take care of him and see how much he is loved. Carol, Beverly, Teresa, Carmen, Sam, Amberly, Monica, I could just keep going with names of teachers have been awesome with my son. I am very happy with the new app!!! I really feel that the Center in Roseville CA should be acknowledged with all there hard work and dedication to the children and families!!!

by Mamareaves

This place has been beyond amazing for my daughter! And just a week I’ve noticed her talking so much more, full sentences and she’s only 2 1/2! They take so much pride in what they do! All the teachers I have met so far are absolutely amazing if I could rate them more than five stars I totally would! They constantly keep you posted all day through pictures and activities that they are doing all throughout the day and every time she gets her diaper changed or goes on the potty! Not to mention the food is all baked and the menu is amazing! I couldn’t get my daughter to drink out of a cup and in a week she’s a pro! I’m so excited for my daughters future!

by A1fuentes

I absolutely love this school/daycare. I call it school because it isn’t just a place where a kiddo goes to be watched while parents are working. It’s not just a daycare but a home away from home for my kiddo. I looked far and wide for the perfect place for my kiddo and this this app is it. The staff are friendly and professional, they keep you up to date on your child’s day to day activities, and they make a parent feel more secure having their child cared for away from the home. The facility is clean and my kiddo is always happy to be at school and is always in a good move when I arrived to pick him up for the day.

by Leighmilk

When I first learned that this app had an app that allowed you to follow what your little was doing all day (from what they eat to each diaper change), I honestly thought it was a bit of an overkill, but it quickly became my favorite feature. It helped me figure out that she wasn’t feeling well when I saw she wasn’t eating as much as usual and had more poopy diapers than usual.

The one downside is that there’s no easy way to downloading the videos! The teachers capture such adorable moments of my little and her friends... I wish I could save those along with her pictures!

by Cosmos9871065410321

Teachers are great about sending pictures throughout the day which I absolutely LOVE! It’s great to see updates from the teachers/ director and even reference back to about important information. Food is posted at end of of day/ activities are posted daily. I am still trying to figure out how to know what they do ahead of time so I don’t plan the same meals or can even find ways at home (library books) to reinforce what they are learning in school ahead of time. I Really am glad we ended up choosing Twinsburg this app, the girls are always so helpful in whatever way they can be!

by Tiffpurple

Hi there this app staff. I am a proud guardian. My granddaughter is absolutely excited everyday about attending school. She has learned and conquered so much from her teachers. Her mother and I are absolutely amazed and satisfied with the care that she’s receiving daily. I, myself, had been a this app parent in the past in another city of NC. I tell you, that this app has made me so proud of the excellent care that was provided to my children who are now grown and now my granddaughter is a student makes me very excited about the future with this app. I wish the company the very best, keep up the excellent work keep striving to perfection and most of all God bless. Thank you, thank you, thank you. We love you so very much.

by Loving Las Vegas

We moved here from out of state and I had no clue where I was going to find a preschool/ daycare for my 4 year old daughter. To be honest, it was the biggest stress moving from 18 hours away not knowing who would be taking care of my daughter. I started researching places and came across this app of Summerlin. I emailed and they responded promptly and were so helpful. We toured the facility and my daughter loved it. The staff always has such a great attitude and is so informative. We have been here about 6 weeks and I can honestly say that I have never been happier with childcare. I would hands down recommend this app of Summerlin to everyone. They are nothing short of AMAZING.

by Duby's Mommy

I have never left any of my older children in daycare because I was fortunate enough to be a stay at home mom for their younger years. Now they’re adults and I have my youngest only 3 years old and I have to work. Never thought I would ever have to be in a situation where I couldn’t rely on close family to help me with daycare, but my parents are older and believe me they would if they could. Anyways, through my hesitancy and anxiety about having my child in daycare, my son is excited everyday that he goes to this app. He loves seeing his friends and his teachers. Staff is awesome and communicates well with us. All I can say is thank you this app staff for putting my mind at ease.

by Papi Loco77

The staff here at Kinder Care West take awesome care of my children. I tell everyone that is looking for a great daycare to go check them out because they actually care for your children and aren’t just overpaid babysitters. My son, Romani, Has been going there since he was three and he is now seven years old. My daughter, Lynaea, is 4 months old and has been there since August 2019. I love the fact that they have actual teachers working there and teach my children things that I would never have expected a daycare to do! But now that KinderCare is available it makes it that much nicer to see what my children are doing during the day instead of sitting and wondering.
I can’t Thank You enough, Kinder Care Staff, for all that you do!

by BettyPilgrim

When I heard that this app was launching KinderCare, I thought it was a good idea andI love getting photos and videos throughout the day while my son is at daycare. It’s also so nice to have the daily reports done this way!see how it worked. It is so much better than I ever thought it could be! I love getting photos and videos throughout the day. I love being able to easily send notes to the teachers. It’s SO useful that all the daily reports are now available in an organized digital format. Before I was struggling with whether or not to keep the paper copies and where to store them. Now, problem solved! It’s a great app. My only wish is that I could download the videos like I can download the pictures. Maybe soon? Otherwise, this is wonderful.

by Abbey Or Jackie

I appreciate every picture, meal, snack, nap time and play time you share with me. His potty times are important to me. He loves his teacher Katie and shares this often at home, so she’s amazing to us in our family. I look forward everyday to seeing the care he is receiving, the food that keeps him healthy and learning for his future. Pictures are our favorite to share with our family, we have family in DC, Ky we’ll all over, please keep them coming, Jessy is his best friend, the dark headed girl hits him and Jessy, the blonde with lots of hair is beautiful and the blonde with thin hair lies. I wanted to Shamir because we enjoy his view and sharing his days he spends with you.
Thank you so very much for his care, Carlos is our only boy in the family and is so loved and important to us.

Abbey Kidd “Mom”
Jackie Cinnamon “Great Grandmother, Nana Jackie”

by B@byJ

In general I like the idea of moving to an app, however, currently I cannot see meal and nap times throughout the day, which is what other users have indicated. I need this information for my infant readily available at the end of the day (like it used to be on the paper forms). Instead I have to wait until the director releases the report, which happens well after I need the information, despite talking to the director about this. The director doesn’t even review the nap and meal information! In your FAQs it indicates that a center has a choice to hide this information until the report is reviewed and released. According to our director, the center was not given this choice. When I explained the issue to her she had no idea what I was talking about. Basically for me without easy access to meal and nap
times KinderCare is useless to me.

by Laar10420

This is a wonderful improvement! So happy to be using technology and have an app to see real time information! However, when this was advertised to us, we were told we would be able to see real time meal, bottle, and nap information. However that is not the case. Times of meals, snacks, bottles, and naps are not provided until we pick up our child from daycare they finalize the report. It would be really helpful if this information would be available throughout the day in real time. It would also be helpful if teachers could reply/message back through KinderCare . Only the director can. But the director isn’t the one with our children all day. Otherwise a great app! Happy to be using it!

by Ferrin S.

I can not say enough amazing things about this center. We transferred our daughter to this center as soon as it opened. At the time, we thought this was a good decision because the facility is located down the road from our home. However, looking back, this was the BEST thing we could’ve done for our little one. She is always so excited to see her teachers, loves the food, and always has a smile when we pick her up. The director is very straight forward & keeps everyone in line. I really enjoy the way the center is ran. My little one is 18 mos and I don’t see her going anywhere but here!!!

by Comfortable Momma

I’m a first time momma and my son is 16 months old. He started daycare when he was 9months old! I enrolled him at 7! This this app is amazing, yet leaving your baby with anyone other than yourself or close family is clearly frightening. It has been a little over 7 days since KinderCare came out and I am looking at it every few hours! I am able to see videos, pictures, staff updates, personal messages and more! Also, BONUS... his daddy, grandma, and papa are able to check in as well!!

A special Thank you to ALL the staff for making my baby, and his mommy feel more than welcome and secure!!!