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This app was such a great idea for KinderCare and I was very excited about and wanted to really love it. There are some pros but the cons are greater.... Pros: -Love getting pics of my baby throughout the day -Like getting live updates on when diapers are changed Cons: -Updates on bottle feedings, meals and naps don’t post until the child is checked out - this is not helpful. These need to be live updates just like the photos and diaper changings -You can’t communicate back and forth with the teachers, only the director. The teachers should be able to write us back when we send a message they are the ones in the classroom -You don’t know who’s doing what to your child, there’s no where for the teacher to enter their initials. I want to know who’s in the classroom with my child, who’s changing their diaper, who’s touching them. This is a big issue. -Times of food feedings don’t post when the child is checked out that doesn’t seem right, I want to know when my child is being fed. -There is no way for us to enter any details or notes about our child when dropping off. In the past when we had the paper daily reports we will submit that information to the teacher now there’s no way to communicate that in the app- we should be able to do that somehow. This is especially important with babies. The developer needs to make improvements ASAP...

Overall the has the information a parent needs. I feel navigation isn’t very intuitive. The problem I run into has to do with have navigation along the bottom but also via a hamburger menu. I frequently end up trying to use the wrong navigation. The feature I’d like to see are drop off notes. Our center recently transitioned from tadpoles where I could quickly log when my infant woke up, last ate, last diaper. This is invaluable for the teachers so that they have a better idea how to care for my child and can better judge why he may be crying. I asked the staff and they said I’d need to send a daily message. Since we have zero face time with the kids teachers due to COVID protocols I feel this is the least we can do for them and our children.

This app is a great concept overall- the information sharing between parents and providers. I think I’m designing this they left out key functionality to be able to have parents add information to the charts that is visible to providers and to have info entered by the providers during the day be shared in real time and not just at the end of the day. There is real opportunity for key insights to be shared in real time- having parents be able to share what works at home if mealtime or naptime aren’t going well. The milestone section isn’t shared with providers at all, so there’s no ability to have a log of developmental milestones that crosses between home and school. This treats this information as something held by the provider and told to parents, not shared between them.