Spendesk Reviews

What’s good:
The ability to quickly upload or take photos of receipts works great. I like that Spendesk also lets you have different business entities to make it easier to submit expenses to the correct entity.

What’s not good:
When you upload an expense in a foreign currency, Spendesk lists your expenses in your home currency, and this makes it difficult to quickly locate an expense from a long list of expenses. For example, if you create an expense for a €20, Spendesk displays the expense in your list of pending, approved, or paid expenses in $ (if that a your home currency). If I need to search for that €20 expense later, I have to know the approximate exchange rate to figure out which expense is the one I’m looking for. This is difficult when you have multiple expenses for the same thing, like taxi or ride share expenses that are all between 18-22 euros, as an example.

The bugs:
These are really annoying because you have to manually correct them on literally EVERY expense entry.
- Spendesk is unable to recognize the € symbol or the word “euro” when it scans a receipt. 100% if the time, Spendesk incorrectly assigns £ or $ to scanned receipts that clearly display €. Yesterday, Spendesk incorrectly applied a currency I have never encountered. This is a huge issue for businesses, because it means that you will reimburse too much or too little.
- Spendesk ALWAYS assigns the wrong date to literally every expense. The date is almost always 1 day in the past and sometimes two. This week I even had an expense where Spendesk assigned a date of September 1, 2015.
- lately, Spendesk wrongly says there is a duplicate expense when there is not. I just arrived at the airport and created a new expense for the taxi ride to the airport, and Spendesk said that my expense was a duplicate of an expense from 7 hours ago (when I was asleep and had not even gotten into a taxi). I checked the list of expenses to see whether there was one for the same amount, but there wasn’t. I submitted the receipt, and sure enough, there is only the one, correct expense I just created - no duplicate.

These bugs are consistent, and they’re annoying. I’m surprised the developers haven’t tested Spendesk and discovered these bugs because they’re existed for quite a long time. It’s frustrating to have to manually correct currency and date on every expense. If the developers fix these bugs, Spendesk would be a 5-star app.

Spendesk sets the date of the expense a day behind the date on the receipt… every time. They claim it’s an issue with their AI they can’t resolve.

If you can’t fix your AI, don’t put it into production with customers and demand they put on extra time to work around it. They should pay me a quarter for every date I have to fix.