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About: Ready to make laundry day easy? DexterPay is just what you need. Stop juggling
quarters and use mobile pay instead.


 
  2025-12-02

DexterPay Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dexter Laundry, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit DexterPay Website

Privacy Policy: https://www.dexterpay.com/

Developer: Dexter Laundry Inc.





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7 Most reported problems 😔💔

1.9 out of 5
CHAR PETER
2026-04-15

THE LOCATION I NORMALLY GO TO IS CLOSED FOR REPAIRS. USING ANOTHER DEXTER APP LOCATION AND THE APP IS NOT LETTING ME USE THE MONEY THAT IS ON MY ACCOUNT FROM THE PREVIOUS COMPANY IVE BEEN USING ON THE APP

Alisa Pace
2026-04-09

Getting an error message when I try to add funds. Says to call laundry mat but she doesn't speak enough english to help.

Beverly Robbins
2025-10-09

DexterPay took my funds, showed added time on app, but did not load time to dryers

Matthew Lainen
2025-04-28

Stoney creek location at Riverdale and Queenston Dexter pay is down

Way Overcharged Me

2025-03-20

by Imtnbikewv

I’ve been going to the same laundromat for quite a while and about a year ago they got new machines with Dexter Pay, but I still continued to pay with pockets full of quarters. This morning, on a whim, I decided to download the app and give it a try. Bad decision. I spent $13, paid through apple pay and about an hour later I get a notification that they’ve taken $25 out of my account. Logged into my bank account and sure enough, there’s a $25 pending transaction from DexterPay. Now I’ll have to dispute the transaction, which will take weeks. My question is, how many people does it overcharge that never notice or check their account? Never again.

Always down on weekends

2025-03-21

by The Real Kinson

When the app works, it’s fine however they don’t seem to test their updates before applying them to the dexter pay servers and they always seem to post updates on weekends and during the evening — the times when most people do their laundry.

Their system is offline again tonight.

Hint, don’t rely on Dexter pay if you need your laundry clean. Always come prepared with a pocket full of coins or go to a laundromat that uses better maintained payment system.

Says to verify account but it won't actually verify

2025-03-22

by Mamajennyroo

I created an account, went to my email and clicked the activate/verify account link. My browser opens and says account has been verified to open the app to login. I got to the app and try to login in and it says to verify my account first. The website is a joke. There's nothing to it and no help at all. I'm giving up on this app because it just takese in circles. So frustrated right now!!!




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Why should I report an Issue with DexterPay?

  1. Pulling issues faced by users like you is a good way to draw attention of DexterPay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DexterPay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DexterPay.


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