Phomemo app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Not working
39.6%

Login
23.4%

Connection
14.4%

Something else
9.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Phomemo Problems 🔥

- Slow downloading speed for the template frames, template images, and fonts

- Images don't always appear

- No option to have the app download and save locally all in one go

📋 10 Reported Issues:

B
Barton J Mccollough 2023-10-19

even this site goes no where

S
Susie Hawkins 2023-08-01

Not able to use the program app. Can not change the font at all.

J
Jen Kern 2023-07-30

Using with iphone13. It works until I close it but then freezes and won’t upload the “accept terms” window to move on.

P
Philip Resch 2023-07-01

Purchased M221 from Amazon. Cannot connect with bluetooth. Have researched and done all the things suggested from web postings. Deleted and reinstalled App. Turned printer on and off. Checked iPhone settings and app is set for bluetooth. Need some technical support or will have to return to Amazon.

M
Mirre 2023-04-07

I can get into the Home Screen and tap print images and pick either photo editing or collage, it brings me to that screen but all functionalities are disabled/not working. How do I proceed? I can’t print now.

D
Darel H. 2023-01-09

I recently purchased an M220 via Amazon. The initial download, install of your PrintMaster app and its successful connection to my iPhone 12 MaxPro was completed without any problems, a few days ago. I created my PrintMaster account via FaceBook because the email from Phomemo was not being received by me in a timely manner. I printed a few test labels on all 3-label sizes shipped with the printer. All of these printed successfully. Now today I'm trying to print a new label and the printer is not being recognized by your PrintMaster app, therefore I cannot print anything. If I do not receive a reply to ASAP from Phomemo as to a full solution to my problem, I will return the printer via Amazon!

B
Barbara Chesak 2022-06-19

App won't function on ipad. Lets me select an image but then freezes up and closes when I try to do anything else.

M
Myra 2022-05-29

Just purchased Phomemo MO2 thermal printer, but app will not download onto my android phone. This renders the printer useless and will be returned for a refund. Very disappointed with your technology.

K
Kierra Perry 2022-04-09

The app crashes before I can even pair my device. It goes blank and shuts off every time I go to use it. I've tried redownloading the app, restarting my phone, Bluetooth, the printer. Nothing keeps the app functional it shuts off every time.

C
Claudia 2022-03-24

Non salva il file

Showing 1-10 of 10 reported issues:

Have a Problem with Phomemo? Report Issue






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Developer: ZHUHAI QUIN TECHNOLOGY CO.,LTD.




‼️ Outages Happening Right Now

  • Apr 14, 2025, 04:01 PM

    a user from Erbray, France reported problems with Phomemo : Not working

  • Apr 02, 2025, 06:14 PM

    a user from Paris, France reported problems with Phomemo : Crashes

  • Mar 26, 2025, 04:52 PM

    a user from Blumberg, Germany reported problems with Phomemo : Not working

  • Mar 16, 2025, 08:21 AM

    a user from Valencia, Spain reported problems with Phomemo : Not working

  • Mar 13, 2025, 04:43 PM

    a user from Passau, Germany reported problems with Phomemo : Login

  • Mar 10, 2025, 04:03 PM

    a user from Manchester, United Kingdom reported problems with Phomemo : Crashes

  • Mar 09, 2025, 12:24 PM

    a user from Frankfurt am Main, Germany reported problems with Phomemo : Crashes

  • Mar 05, 2025, 02:46 PM

    a user from Lyon, France reported problems with Phomemo : Not working

  • Feb 26, 2025, 05:28 PM

    a user from Verneuil-en-Halatte, France reported problems with Phomemo : Connection

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