Phomemo app not working? crashes or has problems?

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I have a problem with Phomemo

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28 Problems reported in the last 24 hours

Most reported problems

Something else
28.2%

Login
25.6%

Not working
25.6%

Crashes
10.3%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
I
Ibrahim:

None of my templates are showing. I get "connection problems", but evidently my internet is fine

R
R McNeil:

M110 app won't stay running

H
Huiquan:

the paper just go back and forth in the printer , and then nothing happen .

📋 11 Reported Issues:

A
Andrew 2025-09-04

Pm-241-bt is not printing but the paper is coming out as if it is printing

B
Barton J Mccollough 2023-10-19

even this site goes no where

S
Susie Hawkins 2023-08-01

Not able to use the program app. Can not change the font at all.

J
Jen Kern 2023-07-30

Using with iphone13. It works until I close it but then freezes and won’t upload the “accept terms” window to move on.

P
Philip Resch 2023-07-01

Purchased M221 from Amazon. Cannot connect with bluetooth. Have researched and done all the things suggested from web postings. Deleted and reinstalled App. Turned printer on and off. Checked iPhone settings and app is set for bluetooth. Need some technical support or will have to return to Amazon.

M
Mirre 2023-04-07

I can get into the Home Screen and tap print images and pick either photo editing or collage, it brings me to that screen but all functionalities are disabled/not working. How do I proceed? I can’t print now.

D
Darel H. 2023-01-09

I recently purchased an M220 via Amazon. The initial download, install of your PrintMaster app and its successful connection to my iPhone 12 MaxPro was completed without any problems, a few days ago. I created my PrintMaster account via FaceBook because the email from Phomemo was not being received by me in a timely manner. I printed a few test labels on all 3-label sizes shipped with the printer. All of these printed successfully. Now today I'm trying to print a new label and the printer is not being recognized by your PrintMaster app, therefore I cannot print anything. If I do not receive a reply to ASAP from Phomemo as to a full solution to my problem, I will return the printer via Amazon!

B
Barbara Chesak 2022-06-19

App won't function on ipad. Lets me select an image but then freezes up and closes when I try to do anything else.

M
Myra 2022-05-29

Just purchased Phomemo MO2 thermal printer, but app will not download onto my android phone. This renders the printer useless and will be returned for a refund. Very disappointed with your technology.

K
Kierra Perry 2022-04-09

The app crashes before I can even pair my device. It goes blank and shuts off every time I go to use it. I've tried redownloading the app, restarting my phone, Bluetooth, the printer. Nothing keeps the app functional it shuts off every time.

C
Claudia 2022-03-24

Non salva il file

Showing 1-11 of 11 reported issues:


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Common Phomemo Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Phomemo iPhone Issues and Solutions

  2. Phomemo Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/1456102145/phomemo/problems](Phomemo app not working? crashes or has problems?)



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Developer: ZHUHAI QUIN TECHNOLOGY CO.,LTD.




‼️ Outages Happening Right Now

  • May 15, 2026, 08:30 AM

    a iOS user from Frankfurt am Main, Germany reported problems with Phomemo : Not working

  • May 15, 2026, 06:52 AM

    a AndroidOS user from Delémont, Switzerland reported problems with Phomemo : Not working

  • Mar 05, 2026, 07:07 PM

    a AndroidOS user from Gifhorn, Germany reported problems with Phomemo : Login

  • Feb 22, 2026, 07:45 PM

    a Mac user from Geneva, Switzerland reported problems with Phomemo : Not working

  • Feb 21, 2026, 08:28 AM

    a AndroidOS user from Delémont, Switzerland reported problems with Phomemo : Account

  • Feb 11, 2026, 06:20 PM

    a Windows user from Westford, United States reported problems with Phomemo : Crashes

  • Jan 13, 2026, 01:56 PM

    a iOS user from Saint-Maximin-la-Sainte-Baume, France reported problems with Phomemo : Login

  • Jan 05, 2026, 09:14 AM

    a Windows user from Vic-Fezensac, France reported problems with Phomemo : Not working

  • Dec 22, 2025, 03:28 PM

    a Windows user from Mobile, United States reported problems with Phomemo : Crashes

  • Dec 04, 2025, 09:01 PM

    a Windows user from Springboro, United States reported problems with Phomemo : Crashes

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