Phomemo app not working? crashes or has problems?

Phomemo Status

Published by 珠海趣印科技有限公司 on 2023-11-28

This is a practical and easy-to-use App. You are able to record your work, life,
study and various interests or hobbies by connecting with the mini Phomemo (No
ink & support numerous kinds of labels) and print them .

I have a problem with Phomemo

Are you having issues? Select the issue you are having below and provide feedback to Phomemo.

User reports:
App has problems

User reports 20

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

50.0%

30.0%

Connection

25.0%

Not working

25.0%

Reported Issues: 10 Comments

By Barton J Mccollough 6 months ago

even this site goes no where

By Susie Hawkins 8 months ago

Not able to use the program app. Can not change the font at all.

By Jen kern 8 months ago

Using with iphone13. It works until I close it but then freezes and won’t upload the “accept terms” window to move on.

By Philip Resch 9 months ago

Purchased M221 from Amazon. Cannot connect with bluetooth. Have researched and done all the things suggested from web postings. Deleted and reinstalled App. Turned printer on and off. Checked iPhone settings and app is set for bluetooth. Need some technical support or will have to return to Amazon.

By Mirre 1 year ago

I can get into the Home Screen and tap print images and pick either photo editing or collage, it brings me to that screen but all functionalities are disabled/not working. How do I proceed? I can’t print now.

By Darel H. 1 year ago

I recently purchased an M220 via Amazon. The initial download, install of your PrintMaster app and its successful connection to my iPhone 12 MaxPro was completed without any problems, a few days ago. I created my PrintMaster account via FaceBook because the email from Phomemo was not being received by me in a timely manner. I printed a few test labels on all 3-label sizes shipped with the printer. All of these printed successfully. Now today I'm trying to print a new label and the printer is not being recognized by your PrintMaster app, therefore I cannot print anything. If I do not receive a reply to ASAP from Phomemo as to a full solution to my problem, I will return the printer via Amazon!

By Barbara Chesak 1 year ago

App won't function on ipad. Lets me select an image but then freezes up and closes when I try to do anything else.

By Myra 1 year ago

Just purchased Phomemo MO2 thermal printer, but app will not download onto my android phone. This renders the printer useless and will be returned for a refund. Very disappointed with your technology.

By Kierra Perry 2 years ago

The app crashes before I can even pair my device. It goes blank and shuts off every time I go to use it. I've tried redownloading the app, restarting my phone, Bluetooth, the printer. Nothing keeps the app functional it shuts off every time.

By Claudia 2 years ago

Non salva il file

Common dislikes about Phomemo app

- Slow downloading speed for the template frames, template images, and fonts

- Images don't always appear

- No option to have the app download and save locally all in one go

Have a Problem with Phomemo? Report Issue

Common Phomemo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Phomemo app on iOS and Android devices. Solve all Phomemo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Phomemo iPhone Issues and Solutions

Phomemo iOS app crashes, not working, errors
Phomemo iOS app network issues
Phomemo on iOS has black/white screen

Phomemo Android App Issues and Solutions

Phomemo has errors/crashing/not working
Phomemo server network connectivity issues
Phomemo has black screen

Phomemo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Phomemo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Phomemo app crashes or not working on Iphone (iOS):

Close and restart the Phomemo app on iPhone
Update Phomemo app to the Latest Version for iOS
Uninstall and reinstall Phomemo iPhone app
Update your iPhone to the latest iOS version

Fix Phomemo on iPhone unable to connect to server/internet connection issues::

To resolve Phomemo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Phomemo black/white screen (blank screen) on iPhone:

Follow the Phomemo iOS app troubleshooting guide Here →

Phomemo Android App Issues and Solutions

Fix Phomemo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Phomemo app issues:

Force Stop the Phomemo App
1. On android, goto "Settings" » click Phomemo app. » click "Force Stop".

Update Phomemo to the latest version on PlayStore

Clear Phomemo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Phomemo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Phomemo.

Fix Phomemo unable to contact server/ Phomemo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Phomemo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Phomemo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Phomemo on android.

Solve Phomemo black/white screens issue on Android:

Follow the Phomemo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 珠海趣印科技有限公司, developers of Phomemo.

100% Contact Match

Developer: QUIN LLC

E-Mail: [email protected]

Website: Visit Phomemo Website

73.68% Contact Match

Developer: QUIN LLC

E-Mail: [email protected]

Website: Visit QUIN LLC Website

About this app

You are able to record your work, life, study and various interests or hobbies by connecting with the mini this app (No ink & support numerous kinds of labels) and print them . this app, your intimate assistant, will be around you wherever & whenever you need. 【Edit】You can edit and revise freely as you wish. You can take a photo for corrected answers and print them out. this app helps you save more time to learn. 【Life】It may help you by offering you memos, life tips,Children literacy stills, interesting decorative logos etc. Insert any texts, pictures, emoticons, tables and QR codes; Support both horizontal and vertical printings . 【Work】What about post-it notes and to-do lists? No worries! You can print them in plentiful templates conveniently instead of writing. 【Study】Various tools in Phomemo make you feel relaxed on study. This is a practical and easy-to-use App. Get to know more interesting and creative functions? this app is on call.