Contact Phomemo Support
Company Name: 珠海趣印科技有限公司
About: This is a practical and easy-to-use App. You are able to record your work, life,
study and various interests or hobbies by connecting with the mini Phomemo (No
ink & support numerous kinds of labels) and print them .
Phomemo Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Phomemo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Phomemo. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 4 Customer Service Reviews 😭😔💔
I received the printer as a gift. I did not order it. So I do not have an order number. What do I do?
Can’t use since new update
by BO1060
WHAT HAPPENED??? My iPhone automatically updated the app and now it’s unusable! I try to connect my printer but the screen is frozen. I can’t even tell what the new TINY symbols mean in the top right corner(where the simple, easy to use “Connect/Disconnect” symbol use to be. 😠). Why can’t I tell what they do? Because the screen stays frozen.
Sometimes - only sometimes- I can get Graphics or other options to open. It does me absolutely no good because I can’t get the options for connecting my device to work at all….and after a few seconds the whole entire screen is going to freeze anyway. Why did you think changing that one simple option was even necessary anyway? Have you even seen how tiny it is on an iphone? Even if I ever am able to get it to un-freeze, I’m going to be clicking the wrong thing accidentally….allllll. the. time. Because that tiny printer symbol(with the red “x”) is so close to the arrow. And I repeat, neither of which I know anymore what they mean - because they are frozen! I can’t find out what they do!!!
I only bought your machine a few months ago, loved it, told everyone about it, and now it’s already unusable because of this stupid update. 😡
Best UI and features
by MACone333
Phomemo offers the most features and very nice UI for its sticky label printers. Using it with my M02s currently. Always room for improvement such as reverse out icons and text when places on photo background. The label sticky papers are somewhat expensive given that the printer wastes almost half-inch for every print. I don’t like the tear edge and manually cut with scissors for smoother cuts. Not sure why the Phomemo D30 uses the Print Master app (different privacy stated). Cannot make a simple label with border and large text in the Graphic tab. Annoyed with limitations with simple tasks. Fix please.
Sketchy Data Collection / Privacy Practices
by Ughwhymeohmygod
As far as the app functionality, it’s just okay- I guess it gets the basics done, but lots of room for improvement.
But since the latest app update, if you don’t agree to their new privacy policy, then your only option is to exit/delete the app, which makes the pricey phomemo printer you bought useless.
Have a Problem with Phomemo? Report Issue
Why should I report an Issue with Phomemo?
- Pulling issues faced by users like you is a good way to draw attention of Phomemo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Phomemo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Phomemo.
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