RetroViewer app not working? crashes or has problems?

RetroViewer Status

Published by CollinsHarper on 2023-10-26

For over 20 years, RetroViewer has helped turn the most treasured memories into
heart-warming keepsakes as RetroViewer reels. Now, using RetroViewer Mobile,
everybody can make a RetroViewer reel from an iPad or iPhone to save those
sacred moments.

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Common dislikes about RetroViewer app

- The shipping cost is unexpectedly pricey

- Adding a second reel on the app is tricky

- The app has a bug that prevents signing in even with a working internet connection

- The app only allows access to the moments folder, making it difficult to find specific photos

- The website is the only option for accessing albums with a large number of photos

Have a Problem with RetroViewer? Report Issue

Common RetroViewer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RetroViewer app on iOS and Android devices. Solve all RetroViewer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RetroViewer iPhone Issues and Solutions

RetroViewer iOS app crashes, not working, errors
RetroViewer iOS app network issues
RetroViewer on iOS has black/white screen

RetroViewer Android App Issues and Solutions

RetroViewer has errors/crashing/not working
RetroViewer server network connectivity issues
RetroViewer has black screen

RetroViewer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RetroViewer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RetroViewer app crashes or not working on Iphone (iOS):

Close and restart the RetroViewer app on iPhone
Update RetroViewer app to the Latest Version for iOS
Uninstall and reinstall RetroViewer iPhone app
Update your iPhone to the latest iOS version

Fix RetroViewer on iPhone unable to connect to server/internet connection issues::

To resolve RetroViewer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RetroViewer black/white screen (blank screen) on iPhone:

Follow the RetroViewer iOS app troubleshooting guide Here →

RetroViewer Android App Issues and Solutions

Fix RetroViewer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RetroViewer app issues:

Force Stop the RetroViewer App
1. On android, goto "Settings" » click RetroViewer app. » click "Force Stop".

Update RetroViewer to the latest version on PlayStore

Clear RetroViewer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RetroViewer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RetroViewer.

Fix RetroViewer unable to contact server/ RetroViewer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RetroViewer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RetroViewer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RetroViewer on android.

Solve RetroViewer black/white screens issue on Android:

Follow the RetroViewer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CollinsHarper, developers of RetroViewer.

40% Contact Match

Developer: Facebook

E-Mail: [email protected]

Website: Visit RetroViewer Website

About this app

For over 20 years, this app has helped turn the most treasured memories into heart-warming keepsakes as this app reels. Now, using this app Mobile, everybody can make a this app reel from an iPad or iPhone to save those sacred moments. Upload your photos, add design features and text, and relive timeless days gone by.