RETO3D Status

Last Updated on 2021-10-19 by RETO PRODUCTION LIMITED

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⚠️ Most reported problems ⚠️

Not working

100.0%

24 hour clock ⏰

- Occasional crashing

- No slider bar to pick own speed

- No opacity adjustments on filters

- Unable to access higher resolution version

- Crashing when generating videos

Common RETO3D Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve RETO3D network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the RETO3D App
1. On android, goto Settings » RETO3D » click [Force Stop]

Clear RETO3D App Cache and Data:
1. On android, goto Settings » Apps » RETO3D » Storage » click [Clear Data] option. This clears both data and cache.
2. restart RETO3D.

On android, goto Settings » Apps or Manage Apps tab.
Click RETO3D » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto RETO3D » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch RETO3D

Contact e-Mail: info@retoproject.com

E-Mail: info@retoproject.com

Website: 🌍 Visit RETO3D Website

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Developer: Reto Production Limited

Apr 02, 2025, 11:31 PM
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