CME app not working? crashes or has problems?

CME Status

Last Updated on 2023-03-02 by esanum

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Common CME Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CME app on iOS and Android devices. Solve all CME app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CME iPhone Issues and Solutions

CME iOS app crashes, not working, errors
CME iOS app network issues
CME on iOS has black/white screen

CME Android App Issues and Solutions

CME has errors/crashing/not working
CME server network connectivity issues
CME has black screen

CME iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CME app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CME app crashes or not working on Iphone (iOS):

Close and restart the CME app on iPhone
Update CME app to the Latest Version for iOS
Uninstall and reinstall CME iPhone app
Update your iPhone to the latest iOS version

Fix CME on iPhone unable to connect to server/internet connection issues::

To resolve CME network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CME black/white screen (blank screen) on iPhone:

Follow the CME iOS app troubleshooting guide Here →

CME Android App Issues and Solutions

Fix CME not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CME app issues:

Force Stop the CME App
1. On android, goto "Settings" » click CME app. » click "Force Stop".

Update CME to the latest version on PlayStore

Clear CME App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CME app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CME.

Fix CME unable to contact server/ CME internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CME » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CME » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CME on android.

Solve CME black/white screens issue on Android:

Follow the CME android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at esanum, developers of CME.

About this app

Sie verknüpft die Inhalte des analogen Live-Programms mit vielen Online-Services und bietet die Möglichkeit zur personalisierten Nutzung sowie zur Interaktion mit anderen Teilnehmenden, Referierenden und der virtuellen Begleitung Dr. Digital. “this app for me” ist Ihre digitale Assistenz für den Hausarzt-Tag 2022 der esanum academie, unabhängiger Anbieter von this app-Fortbildungen. Der Hausarzt-Tag 2022 ist eine medizinische Fortbildungsreihe für Hausärztinnen und Hausärzte, die bundesweit in 10 Städten stattfindet. Die dynamische App versammelt alle relevanten Infos zur Veranstaltung und aktualisiert sich automatisch, sobald sich etwas ändert.