Contact Geekbuying Support
Company Name: SHENZHEN GEEKBUY E-COMMERCE LIMITED
About: Online shopping with GeekBuying is very easy as you get to shop from the comfort
of your home and get products delivered at your doorstep. By downloading the
GeekBuying free online shopping app, you can effortlessly browse our massive
collection of more than 20,000 products from multiple categories including
mobile phones, fashion wear, electronic devices, accessories and consumer
durables.
Geekbuying Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: app_feedback@geekbuying.com
Verified email ✔✔
E-Mail: app@geekbuying.com
Website: 🌍 Visit Geekbuying Website
Privacy Policy: https://www.geekbuying.com/help/about/privacy_policy
Developer: Geekbuy Inc.
3 Most reported problems 😔💔
Lost my money
by 7923
I purchased a drone from this company which was $130 and it’s been a little over 2 weeks, I got a email saying it was shipped on the April,15th and still not drone it’s the April,27th today and they told me it was shipped today. So then why did my email say it was shipped on the 15th? What is going on??? I tried to contact them on live chat to get my refund and for some reason it won’t allow me to join back in, looks like I’m $130 out. Stay away from this company
Horrible Service
by XAmbar06x
I placed an order on March 22 and it appears as it still in Shenzhen after almost 2 month. I opened a case and they replied they h e no guaranteed. I mean, I ordered a mask, for COVID, isn’t this a priority?!! I asked for a refund and nothing. Unacceptable!!!!
App crashes when checking out
by ISangod
The app crashes each time I try to checkout on my iPhone X.
Have a Problem with Geekbuying: Shop Smart & Easy? Report Issue
Why should I report an Issue with Geekbuying: Shop Smart & Easy?
- Pulling issues faced by users like you is a good way to draw attention of Geekbuying: Shop Smart & Easy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Geekbuying: Shop Smart & Easy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Geekbuying: Shop Smart & Easy.
