Company Name: Fundrise
About: Fundrise offers an alternative to investing in stock and bonds -- the first low-cost, direct private
market investment built for you.
Headquarters: Washington, District of Columbia, United States.
Listed below are our top recommendations on how to get in contact with Fundrise: Invest in Alts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Fundrise: Invest in Alts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for Fundriseby Seth Borgstede
Unless you plan to invest a lump sum of money and not touch it for 5 years this is not a good investment platform. And even then you could get way better returns elsewhere. There are large penalties for requesting your money before 5 years. With a return that is similar or less than the stock market please don’t waste your time. Download Robinhood and put your money in an ETF and you’ll see your funds grow way faster with much more liquidity. After a week on this platform and finding out how much the penalties are I decided to redeem my shares. They told me my request would not be reviewed for 4 months and then sent a separate message to all shareholders that redemptions would not be disbursed because of the coronavirus. I reached out to customer support and they were extremely unsympathetic and could not care less. Keep in mind I have had my money invested for less than a week and now it’s going to be another 4 months before they even consider my request and even then probably won’t distribute my funds. Awful company. Don’t waste your time.
by D-Rell86
So I was pretty excited at the beginning of investing into this. Something new and looking at majority of the reviews, I was confident that I was making the right choice.
The concept is very innovative and fresh. Very detailed in where the investment is going and an update on profit or loss everyday. The amount of the profit is heavily dependent on how much money is put into it.
I read a negative review about Fundrise and I too am going through the same situation with requesting my investment back on February 4th 2020. It has to be reviewed and it takes almost 3 months. My scheduled review date was March 31.
Since Covid-19 has happened, I was told it is being suspended until further notice because they want to protect everyone’s investments as a whole. I have not received an update since then, but I continue to receive profits. I don’t believe that these actions are good business practices. They will gladly accept more investments to help build more clientele and profit for themselves, but not take action to help those that do need that help due to these crazy and troubling times.
Overall, I will not invest with this company again and I will take legal action, if need be, to get my investment back. I don’t mind paying the ‘advisory fee’. If you have enough money to receive about a 4% return each quarter, then go for it. Otherwise don’t bother.
by _Fluhr_
I was very happy with fundrise at the beginning just like other comments said they make very nice reports of the investments and nice returns.
HOWEVER, when I requested my money back in early January 2020, for personal reasons, and I accepted to be charged the early withdrawal fees, which they charged me. They rejected my request in April!
I understand that when you request your money you have to wait for the quarter, so that they can move the money around and adjust. But I CANNOT believe that after 4 months they couldn’t give me the money back. I also understand Corona Virus happened but I requested my money in JANUARY THREE WHOLE MONTHS before quarantine.
ADDITIONALLY, early January when I requested my money to be given back the way Fundrise makes you do it is very “sketchy” because it doesn’t give you options of what to take out or how much you are taking if even. I had to email customer service and I exchange multiple emails asking if I would get the FULL AMOUNT in the account minus the fee by the end of the quarter. The girl was very evasive about it and made me think that they would not give me my money back.
Now I am stuck. With this company. THAT I WOULD NOT RECOMMEND. If you are interested in something like fundrise there are WAY BETTER and WAY MORE companies as such. So walk away and choose better than I did.
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