Digital Secure Reviews

Digital Secure Reviews

Published by on 2021-05-28

Digital Secure is a one-stop suite of privacy and security tools for your mobile
devices and computers. Safeguard your internet connection and personal data with
VPN, web security, and identity theft protection so you can browse with peace of
mind. Here’s what you’ll get with Digital Se...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Digital Secure Reviews

  • By

    Not stable but when it works it is great

    Please figure out how to make this app more stable. It is constantly disconnecting/turning off. I get messages saying not connected to the internet but I am. It is really problematic to need to turn WiFi off/on or reboot my phone entirely to get the app to turn on the VPN. By the way, I have an iPhone 11with the most up to date software.

  • By

    Worst app available from Verizon

    This app is terrible. The connection time is ridiculous slow. The app never stays connected to safe browsing mode. When you click on the apportion support option is says page not found. Also the scan always says my iPhone 11 Pro is jail broken when it’s not. Although it does accurately tell me if I don’t have passcode enabled an if I am connected to unsecure WiFi I get an alert. Although even if I do get an unsecured WiFi alert the safe WiFi options never engages an if I manually try to turn it on nothing happens. This app is a joke an definitely should not be listed as a security app. Thank you an have a good day.

  • By

    Says phone is jail broken when it’s not!

    I scanned my phone after receiving an alert about a security risk. It came back with a risk stating my iPhone 11 was jail broken which it isn’t, and gave me the option to fix it or ignore it. I chose fix it and it went to a blank “Label” pop up box with a blank black button at the bottom that took me to security settings when pushed. Tech Coach said it is fine, just a glitch. Everything I read says if you’re phone is jail broken it can void any warranties with Apple and Verizon. So frustrated right now.

  • By

    My experience

    I have about 2weeks and have it installed on a iPhone XR. I like the features it claims to offer. But I noticed it turns off on it’s own a lot, and I’m constantly having to go to the app and open settings and flip the options on the app on. Please try to correct that. I would love to continue with service but I need a stable reliable Security app. Thank you

  • By


    The app is great and all but the VPN just turns itself off when i was playing games so I had to often go to the app and turn it on again

  • By

    2stars is being nice

    Verizon has great support! However, the digital safe app does NOT show or recognize when you are being hacked and you can literally be being hacked at the time of the scan and it says everything is fine! I have lost so many accounts it’s unreal and the entire time the app said everything was great. Yeah, great for the hackers!!

  • By

    I hate...

    I hate how the app doesn’t automatically turn on the safe WiFi feature. I always have to turn it on. It also always shuts off the safe browsing/web security. I just hate that it doesn’t stay in the in setting I place it in. Very annoying especially since I pay for it.

  • By

    App is having problems

    Even if there is signal coming from the WiFi, Digital safe is having problems making connections so I’m not going to use it until there are improvements in with the way is performed.

  • By

    Bug needs fixing

    I get an alert I need to fix a security issue “device jailbroken”. I have never jailbroken my device, I don’t even know how. When I click fix, it pops up with a window that says “Label” with a blank button. What is this? Also, your link to app support on the Apple store is dead.

  • By


    Says phone is jail broken. Called Verizon and they connected me with McAfee which informed me this is a known issue and they are working on it. McAfee called me after 5 days to tell me the issue has been resolved. Nope, still junk. Would be a great app if it worked as it worked fine prior to the latest iOS update.

  • By


    This morning woke up and app was saying my phone was jail broken. Verizon was no help other then to say my phone is not jail broken also talked to Apple and they said same thing. When I scan still says it’s jail broken waste of money ready to leave Verizon. Some security app does not work properly

  • By

    App has problems

    The VPN keeps turning off. So I have to go into the app and turn it on. When I do a scam of my home WiFi network. I get a message saying one threat found and it says my device is jail broken. My phone is not jail broken. Please fix these problems This app is right now useless.

  • By

    I Love the Concept

    I love the concept of this product. However, it CONSTANTLY turns off. I am having to go back in the app frequently to reconnect. That is my only complaint, but it’s a big one. I can never trust that my connection is indeed encrypted.

  • By

    Doesn’t work after awhile

    App constantly tells me I’m unsecured/at risk, but will not make a VPN

  • By

    Digital secure

    Doesn’t work well. It won’t stay on, have to turn the phone off and then back on, wait awhile and hope that it works. I’m sticking with my on vpn subscription with Xfinity.

A better way to Contact apps

You can now contact Digital Secure customer service directly
via Email using our new site -

Contact Digital Secure directly

Is Digital Secure Safe?

Yes. Digital Secure is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,750 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Digital Secure Is 25.2/100.

Is Digital Secure Legit?

Yes. Digital Secure is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,750 Digital Secure User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Digital Secure Is 25.2/100.

Is Digital Secure not working?

Digital Secure works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Reported Issues: 11 Comments

By Joanne Quintana
Jun 11 2021

My digital secure keeps going on and off, aka disconnected eventhough I'm at home with my wifi!!
Also, I have a message, but cannot locate where/what digital secure sent me.
Also, my identity theft is not working, keeps saying try again.......
I about ready to just junk this app

By Jeff Keane
Jun 02 2021

Hi. I just installed Digital Secure. My WiFi security option does not stay on or green. Any suggestions to help. ????

By Dave Desrochers
May 26 2021

"Pulling issues faced by users is a good way to draw attention of Digital Secure to your problem using strength of crowds."
Who wrote this? Poor English skills.

By Dave Desrochers
May 25 2021

Security Hub Safe WiFi feature keeps turning itself off.

Identity Theft Protection feature won't load. Gives failure code 4002

By Laurel daphne
May 11 2021

Reviews of this app are very negative and percentages of rating 25-100 not good.

By Ben W Johnson
May 01 2021

Keep getting error code 4002

By Angie
Apr 18 2021

I keep getting error code 4002. Very unstable app. I hope they figure out how to fix the glitches.

By Donna Baker
Apr 04 2021

Keeps turning itself off.

By Shawn
Feb 08 2021

Error code 4002

By Betty Pleasants
Jan 24 2021

Why does my safe WiFi keep turning off. I have to keep turning it back on.

By Peggy
Aug 26 2020

Having issues with this since I’ve installed it........ can’t get into some apps, won’t let me emails come through
So upset with this app......

Have a Problem with Digital Secure? Report Issue

Leave a comment:

Why should I report an Issue with Digital Secure?

  1. Pulling issues faced by users like you is a good way to draw attention of Digital Secure to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Digital Secure customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Digital Secure.

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