GROHE Media app not working? crashes or has problems?

GROHE Media Status

Last Updated on 2019-09-11 by Grohe AG

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Connection

25.0%

Crashes

25.0%

Not working

25.0%

Something else

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Carlyle Terry D.

2022-10-18

I have the Grohe App installed on my iPhone 7 and my iPad. Lately, the app will show a message and I try to open it and it just flashes away.

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Common GROHE Media Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GROHE Media app on iOS and Android devices. Solve all GROHE Media app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GROHE Media iPhone Issues and Solutions

GROHE Media iOS app crashes, not working, errors
GROHE Media iOS app network issues
GROHE Media on iOS has black/white screen

GROHE Media Android App Issues and Solutions

GROHE Media has errors/crashing/not working
GROHE Media server network connectivity issues
GROHE Media has black screen

GROHE Media iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GROHE Media app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GROHE Media app crashes or not working on Iphone (iOS):

Close and restart the GROHE Media app on iPhone
Update GROHE Media app to the Latest Version for iOS
Uninstall and reinstall GROHE Media iPhone app
Update your iPhone to the latest iOS version

Fix GROHE Media on iPhone unable to connect to server/internet connection issues::

To resolve GROHE Media network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GROHE Media black/white screen (blank screen) on iPhone:

Follow the GROHE Media iOS app troubleshooting guide Here →

GROHE Media Android App Issues and Solutions

Fix GROHE Media not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GROHE Media app issues:

Force Stop the GROHE Media App
1. On android, goto "Settings" » click GROHE Media app. » click "Force Stop".

Update GROHE Media to the latest version on PlayStore

Clear GROHE Media App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GROHE Media app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GROHE Media.

Fix GROHE Media unable to contact server/ GROHE Media internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GROHE Media » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GROHE Media » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GROHE Media on android.

Solve GROHE Media black/white screens issue on Android:

Follow the GROHE Media android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Grohe AG, developers of GROHE Media.

Verified email ✔✔

E-Mail: watersystems@grohe.com

Website: 🌍 Visit GROHE Watersystems Website

Privacy Policy: https://application.grohe.com/ondus-app/en_GB/content/privacy

Developer: Grohe AG

63.64% Contact Match

Developer: Grohe AG

E-Mail: sense@grohe.com

Website: 🌍 Visit GROHE Sense Website

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Developer: Grohe AG

E-Mail: info@grohe.com

Website: 🌍 Visit GROHE Sensia Arena Website

About this app

The GROHE Media app offers the latest publications from GROHE on your mobile phone. Store Brochures, Magazines, Books, Price lists and Videos in your personal Library to make them available even when you are not connected to the internet.