Austin News from KVUE Reviews

Austin News from KVUE Reviews

Published by on 2024-07-16

🏷️ About: The KVUE News app is a news and weather app that provides the latest breaking news, weather updates, and live video from newscasts and local events in the Austin area. The app also offers personalization features and the ability to share stories and videos with friends and family.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
58.9%

👿🤬😠 Negative experience
26.8%

🙄💅🫥 Neutral
14.4%

~ from Justuseapp.com NLP analysis of 13,165 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides news, weather, sports, and important information

- News teams are relatable and tuned in to what is going on in the area

- Facts are checked and there is room for humor

- KVUE app and news stories are superior to other local news stations

- News teams work well together and have great personalities



Read 33 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Crash crash crash then Ads Ads Ads - Horrible

2022-05-30

You can’t do anything anymore on this new app without watching an ad. KVUE was my favorite source of local news until AustinNewsfromKVUE changed. I’m going to have to switch to KXAN. Their app is still the old format where it was easier to get to everything. With this new app, the “Watch” at the bottom of AustinNewsfromKVUE is not intuitive. Then half the time when you click on it, it crashes. And then when it does happen to work, don’t click on anything because you’ll get an ad. As a software developer myself I am appalled at how little planning went into the layout of AustinNewsfromKVUE. :-(

Not news or for Austin

2022-07-01

This isn’t a news station or even journalism. It’s just a sounding board for mayor Adler and actively working to rid the city of its established businesses and night life to make room for “Vibrant shopping and dining” Another short sighted tool for the real estate developers. It’s going to be a shame when Austin has lost all of the character that made it a great and different kind of city, and then all of the imported people and businesses will just pack up and head to ruin the next trendy place.

And now even worse, the station is actively ignoring shootings and robberies in the city to keep voters from voting yes on prop a. To call these people journalists is a joke. I know conservative narratives are a problem as well, but anyone involved with KVUE should be ashamed and have any degree they have associated with journalism revoked.

The worst.

2022-08-01

Being forced to watch multiple 30-second ads for a 1-2 minute video is absurd, and at least half the page for each article is devoted to ads. You can get the same news elsewhere 3-4 times in the same amount of time it takes on here. AustinNewsfromKVUE is also painfully slow and often stalls out with no easy way to return to an article you were reading. The experience makes it painfully obvious that the goal is to milk you for revenue, as opposed to delivering the news.

Frustrated!!

2022-09-02

I love KVUE news, the TV, apps and any other way to watch this news channel. I’m a dedicated 20+ years viewer, as a emergency responder, KVUE is always there to give city employees a chance to explain why things may have problems. The other news outlets in Austin are extremely quick to blame police fire and EMS if were trying to work through a issue. I’m FRUSTRATED with the constant ads and pop ups, I know you have to get funds in the door, do you have a paid version of KVUE news? It’s gotten to many interruptions. I can’t give you a 1 star because I truly feel you guys give a fair and balanced view of the news. I can always watch and know there will be at least 1 positive story. But 2 stars is it, I’m now starting to look for other ways to get local news from some other outlet on my phone, with less ads and shorter commercials (for the web) sorry guys, I’ll stick around to see if anyone replies or can tell me where to go for a add free version.

KVUE running in background affecting battery life

2022-10-04

Even when I have completely closed out of AustinNewsfromKVUE (double clicked home button and swiped AustinNewsfromKVUE away) it is showing major battery usage. On battery it says kvue was 1 minute screen and 6 hours background with 26% of my battery usage during those 6 hours. I have shutdown and restarted my iPad but nothing seems to help. I turned off all Background App Refresh but when I look at the system settings under KVUE it still shows the background refresh on, and it won’t let me change it.

Make Notification Topic Settings Work

2022-11-04

This is a pretty good app, my main complaint is that the notification topic settings clearly don’t work. I care about actual news, not sports. So the only notifications I have enabled are Politics, Texas Legislature, Vote Texas, and Weather. Do football games fall into any of those categories? No. I even turned off Local News hoping it would stop the score updates. No such luck. Please fix this or apply the appropriate categories to your sports updates so these things actually work.

Like the info, would love a paid version sans ads!

2022-12-06

I would actually pay for a version of AustinNewsfromKVUE without the ads. Love the news KVUE provides, but the ad images are distracting and make the information really hard to consume. Sometimes the ad images are even on the risqué side which is bizarre for a reputable organization? Anyway, please please consider making your ads either less distracting, screened, or add a paid option so they’re not there at all.

Decent, but videos don’t match articles

2023-01-06

It happens a lot - I get a push alert about a news item. I tap it and the article opens up in AustinNewsfromKVUE , with a video at the top of the article. I start the video, and 9 times out of 10, the video is about something barely related to the article, from days or weeks old - not really relevant to the just received push notification.

Please remove ads prior to COVID news

2023-02-07

I sent an email earlier this year on this subject but I didn’t receive a response.

With regard to COVID-related news, especially at the beginning of this year when we had to stay at home, I felt it was very insensitive of KVUE to run commercial advertisements prior to watching important news reports on the pandemic.

Majority of people had to stay at home, lots of folks lost their jobs, couldn’t pay mortgage/rent, car payment, bills, food, etc., and worried about their family and friends. I wanted to learn everything I could about COVID. We relied on KVUE to bring up to date information and y’all did a great job of reporting but for the commercials.

It was such a great idea to run commercials about buying a new car. I’m sure the majority of viewers had more important things on their minds than buying a car. I’m sure the car dealership who paid for the spots would’ve understood the reason to not run it just on COVID news.

During inclement weather, you don’t cut for commercial breaks on television, so why do you have to online? I guess I’m not understanding your way of thinking.

Decent for news, but topics don’t work and ads are annoying

2023-03-11

I like having news alerts pop up for relevant local news. As much as I like it, I will often see an article later that I never got a notification for, but I would have liked to.

My biggest two complaints are with ads and the topic notification settings.

Every video has a 15+ second ad in front of it (including live videos). Also, if you leave the article and come back to watch the video again, guess what? Another video ad. Super annoying!

The topics selection for notifications DOES NOT WORK. I specifically excluded anything sports related because I could care less. And what do I get? “Breaking news! Something something football player is playing for this team!” This is not the end of the world, but I have no confidence that the rest of my notification settings do anything, and AustinNewsfromKVUE would be much better if they worked.

All that said, a few years ago AustinNewsfromKVUE would constantly crash and was pretty useless, so at least it works like it should.

What I can see

2023-04-09

I have had KVUE app for many years. I enjoyed it more before the last big update a few years ago. The one that changed how you see the stories. Now I can only see 3 stories on the front page. Whereas before I could see now and old.
I normally just use AustinNewsfromKVUE for weather now.
That is why I give a 3 on the review.

Need To Fix App!

2023-05-11

AustinNewsfromKVUE be aimed unstable and I want more news in to read or watch in AustinNewsfromKVUE . It’s not hard to add to the site and link the chain for news. Your company could do real well in updating stories and say update in title!
Other than those small things it’s a great app.

Great app but could use some minor improvements

2023-06-11

The videos included at the top of some articles is either not relevant or does not refer to the story at hand. Other than this, in-line scrolling when tweets are displayed can be annoying to deal with as the tweet will take up most of the available space making it a bit of a pain to scroll past. KVUE is my preferred choice for local news and regardless of these minor improvements I continue to recommend their app!

The problem with the American condition

2023-07-13

The powers that be who have gone against the laws of the jungle and have open all the animal cages at the world zoo and unleashed the alpha predators on the American way of life and now it’s adapt or be eaten and the government wants our guns and laws to change , effectively rewriting the constitution to meat the rising demands placed on the good people of this great state of Texas first and any other border state before moving inland to the heart of America in such numbers as to smother out the life of its current citizens
And to replace the populace with a new horde that requires billions of dollars and the watering down of a way of life that has been fashioned by hundreds of years of blood sweat and tears of the people who built this country and were farm raised for generations

Top News Station

2023-08-13

We love the KVUE team. They function like a family, check out validity of their stories before sharing them and always keep listeners/watchers well informed. Thanks KVUE for being our go to station.

Crash Into Me... Baaaaaaby.

2023-09-14

It keeps crashing on me recently. Now it won’t even load. It was never the smoothest running news app. Also, the actual content could be amped up a bit. Austin is the CAPITAL of Texas. There are a lot of topics to choose from besides the hayseed content that dominates AustinNewsfromKVUE .

KVUE

2023-10-16

It’s our favorite news station. We don’t watch any other one! There’s no comparison! We really like all the news teams and how well they work together - and all of their personalities. Our very favorites are the 5P and 6P shows. Those are our very favorites because the times work best for us and the way we live! We live in Fredericksburg and we have lots of family in the Austin area - Cedar Park, Hutto, Buda, Pflugerville, and Leander!

Best Local News App

2023-11-16

Yay, KVUE!!!
Google had always recommended a different station when I tried to search for local news. It was hard for me to find KVUE news online, until A neighbor told me how to download the KVUE app.
The KVUE app and news stories are far superior. Now I can enjoy seeing the local news on my iPhone without annoying pop-ups, out-of date stories, and difficulties navigating from screen to screen.

My Favorite News Channel

2023-12-18

I look forward to listening to the news, weather, sports and any important information needed. The news teams are so relatable and tuned in to what is going on in our area. I like the fact you can watch the news get the facts checked as well as laugh with them about things we all do. I could go on and on but for this area KVUE and ALL of the newscasters from am to pm are the best.

Thanks y’all

Great

2024-01-18

It is so nice to be able to get news and weather updates via AustinNewsfromKVUE. When we are out of town, we depend on the information in AustinNewsfromKVUE , especially the weather. Thank you for making it user friendly and so informative.

Glitches, Crashes ALL THE TIME!

2024-11-22

Avid fan of KVUE here but ever since they updated their app it has been absolutely awful. “BREAKING NEWS” Oh ok, let’s open to see what it is... CRASH! So you open AustinNewsfromKVUE back up only to see older stories and unable to find that “Breaking News” you we’re just notified about.

Horrible app

2024-11-22

Closed caption can not be turned off when watching live news broadcast. Really annoying. Have unloaded AustinNewsfromKVUE and reloaded and still did not fix. Will be permanently deleting AustinNewsfromKVUE .

Crash fest!

2024-11-22

I have used the kvue (lower case intentional) app for years and it is continually pathetic. I have to open a story multiple times and listen to the adds over and again to get to read the short news blip. I have continued to try because I like the local pollen report and local news but I am done. You should fire the team that is in charge of engineering your app. It has not functioned efficiently in the 5+ years I have used it. Zero ⭐️

Not an upgrade

2024-11-22

Hate this new app. KVUE is my go to news source, but use other stations apps for local news after this terrible downgrade. Too many ads, frequent crashes and terrible layout all await you in this new app - would go back and download old one if I could. 👎

From good to bad...

2024-11-22

KVUE app was decent, latest version doesn’t work well, crashes, and repeat notifications. Received 5 notifications in 2 hours about Austin pride... deleting app.

Areas for improvement

2024-11-22

- pls no ads in breaking news live conferences, it is Anoying to wait 15 secs for something you publish as urgent

- app freezes when open videos

New format

2024-11-22

The new format is a lot more complicated than it used to be. Don’t like the new online but tune in early, midday and evening to the KVUE tv. Thx

Recent Upgrade

2024-11-22

The recent upgrade has made this website a little less user friendly. It used to be easy to find specific topics by icons, now it’s a little more complicated.
I do enjoy the reports but it would be better if it was more user friendly.

Ava Maria

2024-11-22

The annoying commercial you have to listen to before every selected newscast is nails to a chalkboard to me at this point!

Kvue staff

2024-11-22

Do a fine job

Great app but...

2024-11-22

AustinNewsfromKVUE is great. It keeps me informed of activity in my area. The only problem is all of the commercials and ads

Always the most up to date info

2024-11-22

This is my first stop for news...always. I love how AustinNewsfromKVUE keeps me up to date with breaking news as well as Austin related updates. KVUE does an amazing job!!!

I enjoy your reporting!

2024-11-22

I was stationed near Austin 40 years ago and have often thought about visiting or moving back. It’s good to hear about what’s going on! Good work reporting!



Is Austin News from KVUE Safe? 🤗🙏


Yes. Austin News from KVUE is very safe to use. This is based on our NLP (Natural language processing) analysis of over 13,165 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Austin News from KVUE Is 68.7/100.


Is Austin News from KVUE Legit? 💯


Yes. Austin News from KVUE is a totally legit app. This conclusion was arrived at by running over 13,165 Austin News from KVUE User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Austin News from KVUE Is 85.5/100..


Is Austin News from KVUE not working? 🚨


Austin News from KVUE works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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Features

- Real-time notifications for breaking news

- Latest news updates in your area

- Exclusive investigative stories

- Photos, news clips, and raw video

- Daily and hourly forecasts for your city

- Latest forecasts from meteorologists

- Interactive radar maps

- Automated hyperlocal severe weather alerts

- Live video newscasts and breaking news from KVUE

- Personalized updates based on favorite topics

- Share stories and videos directly with friends and family

- Behind the scenes photos from favorite anchors and reporters

- Information on school delays and closings

- Official app of KVUE.com, the ABC affiliate serving the Austin area.

  Customer Service/Support
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Tegna Inc.

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