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by Slr1951

This app supposedly lists all prescriptions that are due to be refilled. I used it for months, carefully checking to be sure it caught 100% of prescriptions due to be refilled then began to rely on the app to remind me. Big mistake! I took the last pill of an important med and the app STILL didn’t have it on the list ready to request a refill. When I manually entered it for refill it went in with no error, so the data was in the system but the app just didn’t work right. I’m back to manually watching my med refill needs and calling them in.

by Delia12345

Signed up 4 years ago. I cannot get the right combination of all those fields to reset the password. Calling Hannaford customer care has been incredibly frustrating with the first one sending to the pharmacy! Second one tried to say the same thing, then tried to help. They are simply not set up for app support at all. I’m disabled. I need to know when my important meds are ready without going to the store. I am also an experienced web and app designer. This stinks!

by Jab.1122

So far I haven’t had any issues with the Hannaford Pharmacy app, but I do have a couple of suggestions for improvement.

1) There should be a way to archive past prescriptions from appearing in your list of medications. This would be particularly helpful for someone who has taken different dosages over time of the same medication so as not to inadvertently select the correct medication but incorrect dosage for refill. I also find it just distracting to scroll through ones I no longer use.
2) In using the scan label feature for refill, when you get to the “confirm refill” page, it doesn’t say the name of the medication, just the rx#. I would have liked to be able to confirm specifically what I was refilling.