iFlood app not working? crashes or has problems?

iFlood Status

Last Updated on 2019-08-13 by Woods Hole Oceanographic Institution

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Common iFlood Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iFlood app on iOS and Android devices. Solve all iFlood app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iFlood iPhone Issues and Solutions

iFlood iOS app crashes, not working, errors
iFlood iOS app network issues
iFlood on iOS has black/white screen

iFlood Android App Issues and Solutions

iFlood has errors/crashing/not working
iFlood server network connectivity issues
iFlood has black screen

iFlood iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iFlood app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iFlood app crashes or not working on Iphone (iOS):

Close and restart the iFlood app on iPhone
Update iFlood app to the Latest Version for iOS
Uninstall and reinstall iFlood iPhone app
Update your iPhone to the latest iOS version

Fix iFlood on iPhone unable to connect to server/internet connection issues::

To resolve iFlood network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iFlood black/white screen (blank screen) on iPhone:

Follow the iFlood iOS app troubleshooting guide Here →

iFlood Android App Issues and Solutions

Fix iFlood not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iFlood app issues:

Force Stop the iFlood App
1. On android, goto "Settings" » click iFlood app. » click "Force Stop".

Update iFlood to the latest version on PlayStore

Clear iFlood App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iFlood app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iFlood.

Fix iFlood unable to contact server/ iFlood internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iFlood » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iFlood » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iFlood on android.

Solve iFlood black/white screens issue on Android:

Follow the iFlood android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Woods Hole Oceanographic Institution, developers of iFlood.

About this app

Citizen-scientist flood reports submitted by you, iFlood user, provide our research team with data about the location and timing of flooding events that help us evaluate and improve models for flooding owing to ocean storms and rainfall. It's easy to help support resilient coastal communities! this app is a partnership between researchers at the Woods Hole Oceanographic Institution, the Town of Nags Head, and the Town of Duck. this app is a citizen-science flood reporting app for the North Carolina Outer Banks.