SAP Ariba Procurement app not working? crashes or has problems?

SAP Ariba Procurement Status

Last Updated on 2024-05-18 by Ariba, an SAP Company

I have a problem with SAP Ariba Procurement

Are you having issues? Select the issue you are having below and provide feedback to SAP Ariba Procurement.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Crashes

75.0%

Not working

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with SAP Ariba Procurement? Report Issue

Common SAP Ariba Procurement Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SAP Ariba Procurement app on iOS and Android devices. Solve all SAP Ariba Procurement app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SAP Ariba Procurement iPhone Issues and Solutions

SAP Ariba Procurement iOS app crashes, not working, errors
SAP Ariba Procurement iOS app network issues
SAP Ariba Procurement on iOS has black/white screen

SAP Ariba Procurement Android App Issues and Solutions

SAP Ariba Procurement has errors/crashing/not working
SAP Ariba Procurement server network connectivity issues
SAP Ariba Procurement has black screen

SAP Ariba Procurement iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SAP Ariba Procurement app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SAP Ariba Procurement app crashes or not working on Iphone (iOS):

Close and restart the SAP Ariba Procurement app on iPhone
Update SAP Ariba Procurement app to the Latest Version for iOS
Uninstall and reinstall SAP Ariba Procurement iPhone app
Update your iPhone to the latest iOS version

Fix SAP Ariba Procurement on iPhone unable to connect to server/internet connection issues::

To resolve SAP Ariba Procurement network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SAP Ariba Procurement black/white screen (blank screen) on iPhone:

Follow the SAP Ariba Procurement iOS app troubleshooting guide Here →

SAP Ariba Procurement Android App Issues and Solutions

Fix SAP Ariba Procurement not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SAP Ariba Procurement app issues:

Force Stop the SAP Ariba Procurement App
1. On android, goto "Settings" » click SAP Ariba Procurement app. » click "Force Stop".

Update SAP Ariba Procurement to the latest version on PlayStore

Clear SAP Ariba Procurement App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SAP Ariba Procurement app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SAP Ariba Procurement.

Fix SAP Ariba Procurement unable to contact server/ SAP Ariba Procurement internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SAP Ariba Procurement » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SAP Ariba Procurement » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SAP Ariba Procurement on android.

Solve SAP Ariba Procurement black/white screens issue on Android:

Follow the SAP Ariba Procurement android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ariba, an SAP Company, developers of SAP Ariba Procurement.

About this app

Note: In order to use SAPAribaProcurement , you must be an active user of atleast one of the following – SAP Ariba Buying and Invoicing, SAP Ariba Buying, SAP Ariba Sourcing, or SAP Ariba Contracts. The one-stop app conveniently extends your strategic sourcing and buying solutions from SAP Ariba to your mobile device. You must also belong to the Ariba Mobile User group.