SAP BusinessObjects app not working? crashes or has problems?

SAP BusinessObjects Status

Published by SAP SE on 2024-01-02

Make informed decisions based on targeted, personalized information anywhere and
anytime with SAP BusinessObjects Mobile for iPhone and iPad. Keep your mobile
workforce up to date with business insights by connecting to the SAP
BusinessObjects Business Intelligence platform.

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Common dislikes about SAP BusinessObjects app

- There is a bug in the app that prevents users from selecting a prompt value containing special characters.

- Users cannot organize their mobile reports better.

- The app has memory issues and may fail to run reports, even on a brand new iPad.

Have a Problem with SAP BusinessObjects Mobile? Report Issue

Common SAP BusinessObjects Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SAP BusinessObjects app on iOS and Android devices. Solve all SAP BusinessObjects app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SAP BusinessObjects iPhone Issues and Solutions

SAP BusinessObjects iOS app crashes, not working, errors
SAP BusinessObjects iOS app network issues
SAP BusinessObjects on iOS has black/white screen

SAP BusinessObjects Android App Issues and Solutions

SAP BusinessObjects has errors/crashing/not working
SAP BusinessObjects server network connectivity issues
SAP BusinessObjects has black screen

SAP BusinessObjects iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SAP BusinessObjects app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SAP BusinessObjects app crashes or not working on Iphone (iOS):

Close and restart the SAP BusinessObjects app on iPhone
Update SAP BusinessObjects app to the Latest Version for iOS
Uninstall and reinstall SAP BusinessObjects iPhone app
Update your iPhone to the latest iOS version

Fix SAP BusinessObjects on iPhone unable to connect to server/internet connection issues::

To resolve SAP BusinessObjects network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SAP BusinessObjects black/white screen (blank screen) on iPhone:

Follow the SAP BusinessObjects iOS app troubleshooting guide Here →

SAP BusinessObjects Android App Issues and Solutions

Fix SAP BusinessObjects not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SAP BusinessObjects app issues:

Force Stop the SAP BusinessObjects App
1. On android, goto "Settings" » click SAP BusinessObjects app. » click "Force Stop".

Update SAP BusinessObjects to the latest version on PlayStore

Clear SAP BusinessObjects App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SAP BusinessObjects app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SAP BusinessObjects.

Fix SAP BusinessObjects unable to contact server/ SAP BusinessObjects internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SAP BusinessObjects » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SAP BusinessObjects » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SAP BusinessObjects on android.

Solve SAP BusinessObjects black/white screens issue on Android:

Follow the SAP BusinessObjects android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SAP SE, developers of SAP BusinessObjects.

100% Contact Match

Developer: SAP SE

E-Mail: [email protected]

Website: Visit SAP BusinessObjects Website

80% Contact Match

Developer: SAP SE

E-Mail: [email protected]

Website: Visit SAP SE Website

About this app

Note: To use SAP BusinessObjects Mobile with your business data, you must be a user of the SAP BusinessObjects Business Intelligence platform, with mobile services enabled by your IT department. Keep your mobile workforce up to date with business insights by connecting to the SAP BusinessObjects Business Intelligence platform. Make informed decisions based on targeted, personalized information anywhere and anytime with SAP BusinessObjects Mobile for iPhone and iPad. You can try out SAPBusinessObjects first using sample data.