Natrium app not working? crashes or has problems?

Natrium Status

Last Updated on 2024-10-08 by Avenge Media LLC

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Payments

66.7%

Connection

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Natrium Problems 😠👌🔥

- User cannot remove the Nano to BTC ratio on the main page

Have a Problem with Natrium - NANO Wallet? Report Issue

Common Natrium Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Natrium app on iOS and Android devices. Solve all Natrium app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Natrium iPhone Issues and Solutions

Natrium iOS app crashes, not working, errors
Natrium iOS app network issues
Natrium on iOS has black/white screen

Natrium Android App Issues and Solutions

Natrium has errors/crashing/not working
Natrium server network connectivity issues
Natrium has black screen

Natrium iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Natrium app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Natrium app crashes or not working on Iphone (iOS):

Close and restart the Natrium app on iPhone
Update Natrium app to the Latest Version for iOS
Uninstall and reinstall Natrium iPhone app
Update your iPhone to the latest iOS version

Fix Natrium on iPhone unable to connect to server/internet connection issues::

To resolve Natrium network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Natrium black/white screen (blank screen) on iPhone:

Follow the Natrium iOS app troubleshooting guide Here →

Natrium Android App Issues and Solutions

Fix Natrium not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Natrium app issues:

Force Stop the Natrium App
1. On android, goto "Settings" » click Natrium app. » click "Force Stop".

Update Natrium to the latest version on PlayStore

Clear Natrium App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Natrium app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Natrium.

Fix Natrium unable to contact server/ Natrium internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Natrium » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Natrium » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Natrium on android.

Solve Natrium black/white screens issue on Android:

Follow the Natrium android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Avenge Media LLC, developers of Natrium.

About this app

this app is a fast, robust & secure wallet for the NANO cryptocurrency. this app has been thoroughly audited by Red4Sec, a security firm with extensive experience in cryptocurrency and blockchain projects. - Create a new NANO wallet or import an existing one. - Send NANO instantly to anyone, anywhere in the world. - Share your personal account address with a personalized QR card. - Personalize your experience with numerous themes. - Support for over 30 different currency conversions. Remember to backup your wallet seed and store it in a safe place. It is the only way to recover your funds if you sign out of the wallet or lose your device! If someone else gets your seed, they will be able to control your funds!