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This website is an absolute joke, please do not be scammed into sending them your books. I sent them a brand new book that was only used for one semester and was in perfect condition upon sending it to them, no rips or damage, nothing. They then decided to tell me that they couldn’t accept my book AND not only this, they weren’t going to send my book back either. This last part really angered me as college student, as this book could have been easily donated or given back to the school I purchased it for someone else to use, it was in perfect condition. Instead the company decided they are going to recycle the book for you and you will not be getting paid. Customer service is a massive joke and essentially replays the automated message back to you without actually giving you the reason why your book was declined, just that it didn’t meet their “terms and conditions.” I seriously wonder how they are still in business as this seems to be a reoccurring issue among their previous users. To be perfectly honest, I will never use this service again and I strongly recommend others to not use it!! Look into your colleges that you bought it through for sell backs and then if it’s rejected, AT LEAST YOU GET YOUR BOOK BACK!!!!!!

Ziffit has made it a habit to pay nothing for books they claim are damaged or the quote has expired without providing any pics to prove the damage even existed. They also do not send email explaining this to sellers or even allow sellers to pay shipping to return the so called rejected books. When you attempt yo buy those very items (they give you nothing for because of expired due dates) they are charging buyers astronomical prices for them and claim they don’t resell the books they refuse to pay you for or return. As far as I know they are the only company that does this. Even Bluerocketvbooks who is the second worst company to sell to doesn’t stoop this low & I’ve been selling to these companies for years before I discovered you have to go back to your account and check on each order to discover they ripped you off the entire time.

Great make some money on your old books right? WRONG. This company is shady. I submitted a box of books and the higher dollar books on the order were both conveniently not paid. One for condition and the claimed it had a missing cover….it didn’t. And then another that the offered me money on (offer claimed to be valid until the order was received) then they claimed the offer was expired. Since they were wrong about these 2 books I asked for them to be returned and I didn’t think either was outside of their terms. They said tough…our discretion. So they shorted my more expensive books and left me with a couple cents a piece for the other books I sent. Sell your books anywhere but here.