Contact Holland America Line Navigator Support
Published by Holland America Line Inc on 2023-12-16 About: Log in with your Hollandamerica.com account and get access to your current
profile and information, and all of your past or upcoming bookings.
How to Contact Holland America Line Navigator Customer Service/Support
Listed below are our top recommendations on how to get in contact with Holland America Line Navigator. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Holland America Line Navigator. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Holland America Line Inc
100% Contact Match
Developer: Holland America Group
E-Mail: [email protected]
Website: Visit Holland America Line Navigator Website
Reported Issues: 18 Comments
By Tom worsfold
1 month agoI can't login into Navigator when I try it says email/ mainer #/password doesn't match. Tried resetting password, clearing cache, reset my tablet and phone ?
By Diane Francis
8 months agoBooking # XTMKDW embark date Aug 20/2024 Can’t log in to my navigator app,says ,wrong email and wrong p/word ,tried Relaunching app still the same response,even with my Mariner # Til w
By VIVIEN CARVER
10 months agoThe navigator app has not worked in 3 days on my Samsung phone. I have called technical support 3 times and they keep saying they are working on it. Are you ever going to get it working? If not saying you have it
By Paul Pinson Watkins
10 months agoAs usual, today, May 26th unable to log into Navigator with my Iphone. Continuing problem for a long time. HAL, why have an app that doesn't work for all and is not dependable??
By Paul Pinson Watkins
10 months agoAs usual, today, May 26th unable to log into Navigator with my Iphone. Continuing problem for a long time. HAL, why have an app that doesn't work for all and is not dependable??
By Deborah Hoffman
11 months agoI am having issues on the holland america navigator app on I Phone but not I pad. it will not show my shore excursions on my itinerary,will not change dress code will not pull up the shore excursions to look at, and is very slow
By Gust Valantasis
1 year agoI can no longer log into my Navigator app. keep getting a message that, info does not match your records. Can you help? thanks
By Melanie O'Donnell
1 year agoNavigator app keeps crashing and won't let me input email and password. Works fine on my husband's phone, which, incidentally is the same model phone. Have uninstalled, cleared cache, reinstalled, nothing works. I don't want to spend my voyage glued to the guest services desk. Why offer something if it's not available for everyone.
By Valencia Bullock
1 year agoApp won't work for your device.
By Virginia R Moore
1 year agoI have two problems with Navigator: 1. I downloaded it onto my phone and put my husband's name on the account. He has a separate phone, of course. Do I have to set up a separate account on his phone in order for me to input necessary info? Can I add myself to his account or, preferably, how do I delete the Navigator account from my phone and start over? We have Android phones. 2. Pending bookings do not include our March 25, 2023, Eurodam Sunfarer cruise. How do I get this added. I have already checked us in. Virginia Moore, Mariner No. 054947122 James Moore, 054947130
By Paula
1 year agoTrying to install Navigator on my Android phone (Samsung Galaxy A10e.) I get a message saying the phone is not compatible. Is there a way to fix this issue so that I can use the app? We'll be cruising the beginning of March.
By Bart Gilbert
1 year agoDoes not show all of my itinerary items!
By Michelle Sherwood
1 year agoMy husband and I are on the same Navigator account. How do I switch from one person to the other on the account page?
By Barbara Gilbert
2 years agoI had trouble checking in for cruise Feb. 2,2022. I called and they set us up but was told to tell you we were having trouble with IPhone in navigator.
By Barbara Nichols
2 years agoHi. I have out the navigator app on my phone and am having issues. Evidently I didn’t set up security questions and now my answers are not accepted. My cell is 910. 389.2394. Can you help me? We cruise on the 26th from Ft. Lauderdale. Thanks. Barbara Nichols
By TikiMonger
Chat feature is not usable on iPhone
I found a typo in the description of the Amsterdam where it said “ stunning astrolabe. While on board, njoy regional cooking” and i believe it should say “enjoy”. I tried to use the app’s chat feature to let them know, but every time I click inside the text field and enter a character, the keyboard disappears. It also is not formatted for a phone. The page is too large, requiring zooming in and then panning left and right, up and down just to read what’s on the screen. I hope other parts of the app function better. Also, after installing, I rebooted my phone and tried to login, but I repeatedly got an error that I didn’t have internet connection. I definitely did. I went through part of the process to sign up again, cancelled that at the end, then tried to login again and was finally successful.
By ioiohio
Language Choices Screwed Up
I’d love to book another cruise with Holland-America, but this app has complicated things to the point of giving up. I am an American in Spain, preferring to use English. The app immediately appears in Spanish, and the “Idioma” option is of no use - it indicates two language option selections simultaneously at the “Idioma” buttons when only one should be indicated: if English is chosen from the previous Spanish indication, the language choice remains Spanish. And so this app is useless.
By 2fat4you2009
App fine, onboard Internet abysmal
This app has lots of potential not only for finding services, but also for contact tracing. Unfortunately our cruise has chronic issues with Internet DESPITE paying a premium for streaming service for 4 devices. When doing speed tests 10mbs was the fastest I ever saw - and that was only IF it would work. Between leaky plumbing, yellow and orange tap water, cold cabins, mediocre food, and compulsive tipping, the cruise was not what it could - and should have been.
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