Contact Extended Stay America Support
Published by Extended Stay America on 2024-01-11 About: Extended Stay America has made your life easier with the launch of our new
mobile app! Need to book a hotel room on the go? Looking for the best possible
rate? Want to know what’s in the area? With the new Extended Stay America app,
you will not only be able to book a hotel room easier and faster, but you’ll
also have access to amazing features that will make your stay with us more
enjoyable.
Our hotels are perfect for an.
How to Contact Extended Stay America Customer Service/Support
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: Extended Stay America
E-Mail: [email protected]
Website: Visit Extended Stay America Website
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Reported Issues: 4 Comments
By DEUAINE MATTHEWS
1 year agoRight off the bat you are treated like there are a thousand suckers just like you that need a room so if you complain about anything to anyone employed by this chain or any of its franchise partners you get NOWHERE. I have several recordings of customer care refusing to talk to me and hanging up if I tell them I AM ALSO RECORDING THIS CONVERSATION. THEY HAVE RULES TO COVER THEIR ASS FOR ANY SITUATION LEAVING YOU HOLDING THE BAG. I am out $400 trying to do business with these poorly trained IDIOTS. With all the NEGATIVE RVIEWS i have seen it makes me wonder how they continue to operate as a MEGA HOTEL CHAIN SAVE YOUR MONEY AND A LOT OF FRUSTRATION> JUST SLEEP IN YOUR CAR
By WilllieWonka
60 Long Minutes
On hold with N.C. Headquarters waiting to talk to a supervisor. Time to fire CEO Bruce Haas! Can anybody at guest relations speak English? I will fly to N.C in November to meet Bruce Haas. The owner didn’t take his hotel guest safety at the Eldorado Apartment Hotel so on December 20th 2019 and eleven hotel guest died. The health department and fire department need to inspect all Las Vegas E.S.A. Less then four months ago a frustrated hotel guest pulled the alarm. Las Vegas received the alarm 33 minutes after it was pulled. Mr. Elix Nunis former general manager showed up 47 minutes after Millissa front desk phoned him. If this was a real fire history would repeat itself!!!
By timetravel75
Non Smoking Advertised is not
Advertised as a non smoking room; however, the room is so smoke damaged it’s hard to breathe. The shower drain was clogged so you stand in bath water while trying to shower. Front desk was not helpful. Told to wait until the morning. The morning front desk advised they were unable to help at the moment as they had two people waiting to pay cash for a room. Hmm.. I thought my money was just as green
By all all well rn B
Horrible hotel, nice receptionist
Stayed at ESA in Louisville. Reserved non smoking accessible room. They moved us after the fest room was smoky to another smoky room. Both my husband and I are very sensitive to smoke. We had already pad and checked in so what choice did we have? First Lady was very nice but it didn’t solve the problem. Never stay in ESA again!
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