Contact Extended Stay America

Contact Extended Stay America Support


Company Name:

About: Extended Stay America is a chain of hotels specialized in providing business and leisure travelers a
functional hotel suite.

Headquarters: Charlotte, North Carolina, United States.



Extended Stay America Customer Service 👿🤬😡😠💢😤

Extended Stay America Contact Information

Listed below are our top recommendations on how to get in contact with Extended Stay America. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Extended Stay America. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Extended Stay America Website

Privacy Policy: https://www.extendedstayamerica.com/privacy/default.html

Developer: Extended Stay America


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Read 4 Customer Service Reviews 😭😔💔

4.8 out of 5
DEUAINE MATTHEWS
2022-08-14

Right off the bat you are treated like there are a thousand suckers just like you that need a room so if you complain about anything to anyone employed by this chain or any of its franchise partners you get NOWHERE. I have several recordings of customer care refusing to talk to me and hanging up if I tell them I AM ALSO RECORDING THIS CONVERSATION. THEY HAVE RULES TO COVER THEIR ASS FOR ANY SITUATION LEAVING YOU HOLDING THE BAG. I am out $400 trying to do business with these poorly trained IDIOTS. With all the NEGATIVE RVIEWS i have seen it makes me wonder how they continue to operate as a MEGA HOTEL CHAIN SAVE YOUR MONEY AND A LOT OF FRUSTRATION> JUST SLEEP IN YOUR CAR

60 Long Minutes

2022-05-07

by WilllieWonka

On hold with N.C. Headquarters waiting to talk to a supervisor. Time to fire CEO Bruce Haas! Can anybody at guest relations speak English? I will fly to N.C in November to meet Bruce Haas. The owner didn’t take his hotel guest safety at the Eldorado Apartment Hotel so on December 20th 2019 and eleven hotel guest died. The health department and fire department need to inspect all Las Vegas E.S.A. Less then four months ago a frustrated hotel guest pulled the alarm. Las Vegas received the alarm 33 minutes after it was pulled. Mr. Elix Nunis former general manager showed up 47 minutes after Millissa front desk phoned him. If this was a real fire history would repeat itself!!!

Non Smoking Advertised is not

2022-05-14

by Timetravel75

Advertised as a non smoking room; however, the room is so smoke damaged it’s hard to breathe. The shower drain was clogged so you stand in bath water while trying to shower. Front desk was not helpful. Told to wait until the morning. The morning front desk advised they were unable to help at the moment as they had two people waiting to pay cash for a room. Hmm.. I thought my money was just as green

Horrible hotel, nice receptionist

2022-05-21

by All All Well Rn B

Stayed at ESA in Louisville. Reserved non smoking accessible room. They moved us after the fest room was smoky to another smoky room. Both my husband and I are very sensitive to smoke. We had already pad and checked in so what choice did we have? First Lady was very nice but it didn’t solve the problem. Never stay in ESA again!


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Why should I report an Issue with Extended Stay America?

  1. Pulling issues faced by users like you is a good way to draw attention of Extended Stay America to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Extended Stay America customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Extended Stay America.


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