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Complete guide to troubleshoot hearWHO app on iOS and Android devices. Solve all hearWHO app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at hearX Group, developers of hearWHO.
Even if your results are in the positive range but you have concerns about your hearing, we encourage you to seek a complete hearing evaluation performed by a certified service provider / medical professional. 3. If your result from using this app was not favourable, we strongly recommend you obtain a complete hearing evaluation by a certified service provider / medical professional to determine your exact hearing status. 2. All people should check their hearing from time to time, especially those who are at a higher risk of hearing loss such as adults above 50 years, those working in noisy places, those listening to music at high volumes for long periods of time and those experiencing ear problems. A visit to a certified service provider can assist in differentiating between different types of hearing problems. 7. Hearing loss may be caused by obstruction of the outer ear canal from wax, fluid or changes in the structure or function of the middle ear system, and changes in function of the nervous system. 8. The results we provide are intended as a first step in testing your hearing. Some of these hearing problems can be treated whilst others may be permanent and may need assistive devices. 9. Whilst the test has a reasonable degree of accuracy, it is only intended as a screening test, with a small proportion of cases that may be incorrectly classified. 4. The WHO and hearX Group will not be held responsible or liable for any results that are incorrect or for your use of the application. 5. this app is only intended for use by persons 16 years of age and above. The test is not intended to be used for children and will not provide reliable results in such cases. 6. The accuracy of your test results will depend on the type of headphones you use, as well as the ambient noise level. Services for early identification and intervention should be made available through the health system. Please always seek advice from a medical professional. 1. It is important to consult with a certified service provider early; all forms of hearing loss may become more serious is they are left unaddressed.