myStore app not working? crashes or has problems?

myStore Status

Last Updated on 2021-01-27 by Michael Priebe

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Common myStore Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myStore app on iOS and Android devices. Solve all myStore app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myStore iPhone Issues and Solutions

myStore iOS app crashes, not working, errors
myStore iOS app network issues
myStore on iOS has black/white screen

myStore Android App Issues and Solutions

myStore has errors/crashing/not working
myStore server network connectivity issues
myStore has black screen

myStore iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myStore app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myStore app crashes or not working on Iphone (iOS):

Close and restart the myStore app on iPhone
Update myStore app to the Latest Version for iOS
Uninstall and reinstall myStore iPhone app
Update your iPhone to the latest iOS version

Fix myStore on iPhone unable to connect to server/internet connection issues::

To resolve myStore network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myStore black/white screen (blank screen) on iPhone:

Follow the myStore iOS app troubleshooting guide Here →

myStore Android App Issues and Solutions

Fix myStore not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myStore app issues:

Force Stop the myStore App
1. On android, goto "Settings" » click myStore app. » click "Force Stop".

Update myStore to the latest version on PlayStore

Clear myStore App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myStore app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myStore.

Fix myStore unable to contact server/ myStore internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myStore » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myStore » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myStore on android.

Solve myStore black/white screens issue on Android:

Follow the myStore android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Michael Priebe, developers of myStore.