VPN app not working? crashes or has problems?

VPN Status

Last Updated on 2024-07-04 by Dreamfii HK Limited

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Summary of VPN Problems 😠👌🔥

- Poor connection may affect VPN performance

Have a Problem with VPN - UFO VPN Hotspot? Report Issue

Common VPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VPN app on iOS and Android devices. Solve all VPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VPN iPhone Issues and Solutions

VPN iOS app crashes, not working, errors
VPN iOS app network issues
VPN on iOS has black/white screen

VPN Android App Issues and Solutions

VPN has errors/crashing/not working
VPN server network connectivity issues
VPN has black screen

VPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VPN app crashes or not working on Iphone (iOS):

Close and restart the VPN app on iPhone
Update VPN app to the Latest Version for iOS
Uninstall and reinstall VPN iPhone app
Update your iPhone to the latest iOS version

Fix VPN on iPhone unable to connect to server/internet connection issues::

To resolve VPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VPN black/white screen (blank screen) on iPhone:

Follow the VPN iOS app troubleshooting guide Here →

VPN Android App Issues and Solutions

Fix VPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VPN app issues:

Force Stop the VPN App
1. On android, goto "Settings" » click VPN app. » click "Force Stop".

Update VPN to the latest version on PlayStore

Clear VPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VPN.

Fix VPN unable to contact server/ VPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VPN on android.

Solve VPN black/white screens issue on Android:

Follow the VPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dreamfii HK Limited, developers of VPN.

Verified email

Contact e-Mail: [email protected]

About this app

Trusted by millions of users, UFO this app for iPhone and iPad hides your IP address, encrypts your traffic, protects your privacy thus you can keep anonymous and private even in public Wi-Fi hotspots. We respect your privacy and keep strict 100% no-log privacy policy with NO tracking, NO monitoring, NO data logs. Feel free to stay anonymous online with free UFO this app shielding your IP. Optimized smart location gives your turbo fast connection speed. Stay safe, private and secured on public Wi-Fi hotspots. UFO this app military-level encryption hides your online activities from snoopers and hackers. We have built a worldwide this app server network combined of the Americas, Asia Pacific, Europe, Middle East and Africa. Optimized for video chat and video call. Enjoy fast video talk with friends via WhatsApp, imo, Skype, Telegram etc. 8. 1. Unlimited time, unlimited data, unlimited bandwidth, unlimited proxy all in UFO this app! DOUBLE ENCRYPTION to protect your online security. Super Fast OMG! - The most secure and fastest this app for iPhone! UFO this app provides free this app servers as well by offering ads. Get 3x faster this app speed by one tap simply. 5. Download & install UFO this app- Free, Secure & Fast Proxy on your iPhone, iPad, and Mac. -Mostly, default「AUTO」or 「SSX」with Smart Locations can satisfy you with turbo fast speed. -For faster video chat and video call in MENA, use「TCP」protocol. -For special places/occasions, connect to「HTTPS」and enter a web domain to bypass. -For stronger privacy, 「HTTPSS」offer you stronger double encrypted protection and hide your IP. • Games this app: PUBG Mobile, PUBG Mobile Lite, Marvel Super War, Roblox, LOL Wild Rift etc. • Subscription Length & Price: $4. 99/week, $11. 99/month, $69. • Payment will be charged to iTunes Account at confirmation of purchase. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. • No cancellation of the current subscription is allowed during an active subscription period. • The account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.