Legendr app not working? crashes or has problems?

Legendr Status

Last Updated on 2024-10-25 by RENDR SOFTWORKS

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2 User reports:
App has problems

User reports 2

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Common Legendr Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Legendr app on iOS and Android devices. Solve all Legendr app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Legendr iPhone Issues and Solutions

Legendr iOS app crashes, not working, errors
Legendr iOS app network issues
Legendr on iOS has black/white screen

Legendr Android App Issues and Solutions

Legendr has errors/crashing/not working
Legendr server network connectivity issues
Legendr has black screen

Legendr iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Legendr app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Legendr app crashes or not working on Iphone (iOS):

Close and restart the Legendr app on iPhone
Update Legendr app to the Latest Version for iOS
Uninstall and reinstall Legendr iPhone app
Update your iPhone to the latest iOS version

Fix Legendr on iPhone unable to connect to server/internet connection issues::

To resolve Legendr network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Legendr black/white screen (blank screen) on iPhone:

Follow the Legendr iOS app troubleshooting guide Here →

Legendr Android App Issues and Solutions

Fix Legendr not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Legendr app issues:

Force Stop the Legendr App
1. On android, goto "Settings" » click Legendr app. » click "Force Stop".

Update Legendr to the latest version on PlayStore

Clear Legendr App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Legendr app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Legendr.

Fix Legendr unable to contact server/ Legendr internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Legendr » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Legendr » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Legendr on android.

Solve Legendr black/white screens issue on Android:

Follow the Legendr android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RENDR SOFTWORKS, developers of Legendr.

About this app

Des parcours historiques et culturels, des expériences en réalité virtuelle qui vous offrent des points de vues inédits tels que l'intérieur de bâtiments ou des reconstitutions historiques en image de synthèse. Faites tomber les façades, découvrez des points de vue inédits et entrez dans l'Histoire. Bientôt disponible dans votre ville ? Votez sur app. this app est une application co-produite entre Orange et Rendr. C'est l'évolution de VRlib que vous connaissiez peut-être déjà !