The Bank Reviews

App is so bad I switched banks, logging into it was a glitchy mess, and all I could do on TheBank was just check my balance and zelle money. No functionality, and it barely functions

Horrible app!! It keeps making me reset my password and to do this I have to call The Bank. So I call, I then get a voicemail. This new app is making me want to switch banks. Tried complaining but was told it was just my account. If they can’t get their act together on a simple app I am wondering what’s going on there.

First I had to update my phone to accept new app it doesn’t show all my accounts and the whole app accessibility is not good what so ever

Shittiest app ever made. The old one was way better. You can’t see when payments are do on loans. The accounts and loans are mixed together in some random order. It doesn’t load up half the time. You can’t see transaction history half the time. TERRIBLE

Several times I know for sure that the money was in n my account and The Bank didn’t process my son’s student loan payment to Sallie Mae causing me to be late and accruing late fees. I have all the confirmation papers showing attempts to pay but the bank system never processed it. Anyone else with this problem

I think it is cool that we can not deposit checks from our phones now but what I don’t like is that they got rid of the widget for the notifications. I really wish they would bring that back and work out some of the bugs!

The new app is super easy to function! Also, if I ever have a question I call the main office and they help me with everything! I love my local bank .

I do enjoy TheBank and online services. They work well for me. Dennis

I genuinely enjoy the folks at the Iota branch. They make banking a pleasure.

Rebizar