Blacksburg Transit Reviews

Blacksburg Transit Reviews

Published by on 2024-09-11

🏷️ About: A BT bus app you can count on! Eliminate the confusion of planning a trip using an online bus schedule - let the BT app do it for you. The app allows you to plan a trip using real-time bus information on BT buses without using a bus schedule.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
52.3%

😎👌🔥 Positive experience
29.8%

🙄💅🫥 Neutral
18.0%

~ from Justuseapp.com NLP analysis of 141 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Streamlined and simple UI

- Accurate data

- Addition of alerts section

- Shows times and bus stops



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

1.9 out of 5

Cmon man

2022-05-31

Relying on taking the bus is a hassle in itself, to have to rely on BlacksburgTransit on top of that is nearly impossible. Can you please just have the live map and routes even show up atleast half the time? BlacksburgTransit is booty. Im honestly surprised that this has been developed and then redeveloped into a “better” app that is this. Sheeeeesh.

Update: 2 years later BlacksburgTransit is still so bad. If students helped build BlacksburgTransit they should not get degrees. Take your keyboard and smash it.

Dont have six trips shown as “future” trips when you only show one trip of times when you rotate through them.

Broken

2022-07-02

Straight up broken. Won’t show where buses are. Won’t let you schedule a trip. It now just works as a crappy location tracker. All those ads on the sides of the buses to promote BlacksburgTransit , but nothing to maintain it.

Garbage app for a garbage system.

2022-08-02

Hardly ever updates bus positions in real time, buses consistently show up minutes early from projected time, when waiting for the next bus cause you missed the one that came early you won’t know that the next bus is going to be extra late until you’ve already waited 15 minutes expecting for that later bus to come then. Annoying to use, somewhat helpful to know approximate times, hence the 1 star.

Bad app now

2022-09-03

BlacksburgTransit was great and useful when it worked. Now its complete junk i do not recommend anyone use BlacksburgTransit unless they have all day to spare. Ive learned until Virginia Tech fixes their app its more efficient to just walk everywhere.

Unreliable, very sloppy

2022-10-05

BlacksburgTransit operates as if it was made by children. Most of the times I open BlacksburgTransit , none of the routes show up as active. I’m better off using google maps which is almost equally unreliable. From an institution such as Virginia Tech, this is embarrassing. It’s ridiculous that such an integral aspect of transportation on campus is almost unusable because of the shortcuts taken in developing BlacksburgTransit.

App keeps crashing

2022-11-05

BlacksburgTransit used to work perfectly for me! but once i got back this semester it wouldn’t stop crashing. I have redownloaded it and have restarted my phone many times.

Doesn’t load correctly

2022-12-07

About 2/3 times I try to check the bus routes it fails to load any data, which makes 90% of BlacksburgTransit worthless.

A little better

2023-01-07

BlacksburgTransit is better than the last one but how can you promote BlacksburgTransit so much when it doesn't even show the busses sometimes,the main reason I use BlacksburgTransit .

App will not open

2023-02-08

App works great! .. when it works. Recently BlacksburgTransit consistently crashes as soon as I go to open it. I tried resetting my phone as well as deleting BlacksburgTransit and reinstalling it, neither worked after multiple tries. This caused inconvenience while I was on campus trying to get back to my apartment.

Bugs in the one feature I wanted

2023-03-12

I just switched from the old app and the main thing I used it for is now gone.

I want to be able to look at the times buses come for a given stop, but BlacksburgTransit crashes when I click on “View Stop Schedule”.

To reproduce:
1) Select Person icon in bottom right
2) Select red dot for the stop
3) Select (i) button
4) Tap “View Stop Schedule
5) App crashes

I have the most recent version of iOS. Hope you fix this.

It crashes every time I want to see schedule by stop

2023-04-10

Also it's important to view schedule by stop. The old version makes it very convenient but I don't know why not anymore in the new version

Where are the buses

2023-05-12

I swear half the time BlacksburgTransit doesn’t show where the buses are on the live map. It is much better than their last app, but that isn’t saying a lot. I guess it’s difficult to make a “good” app for an already atrocious public transportation system.

Not Great

2023-06-12

It’s okay, but needs to somehow show the direction the buses are traveling. It’s otherwise impossible to know if a bus is moving away from where you want to go or towards. Also, the schedules aren’t usually correct.

Awful app

2023-07-14

BlacksburgTransit is so buggy that it cannot be used. It makes scheduling rides very difficult. With a town that has access to a university like Virginia Tech, it is surprising that they have not reached out to tech for technical support and development

Much better

2023-08-14

Much better app overall now. Just needs another update or two to fix some small stuff.

Ok but still needs work

2023-09-15

So far BlacksburgTransit is pretty good. It shows times and the bus stops but I wish it would also tell me the bus number so I would know if I’m on the right or wrong bus since I’ve gotten on the wrong bus a couple of times since I try going to a certain rest but then find that I got on the wrong one just because it showed up at the same time another bus was supposed to show up.

meh

2023-10-17

sometimes it just doesn’t work/load at all, or zooms all the way out of the route you were looking at and goes to a different country.

Put direction arrows on the bus icons

2023-11-17

It would be helpful if direction arrows were placed on the bus icons so that we know what part of the route the bus is on, some busses go up and down the same road on their route so it’s hard to tell.

Thanks

A much appreciated improvement!

2023-12-19

This new app is far faster and simpler than the old versions and seems to include most of the functionality of their website.

Suggestion for UI

2024-01-19

You should make the “Filter Results by Stop” section bigger so user can see the above and below option.

Very streamlined compared to old app just from looking at the UI. It looks like it will do everything it’s supposed to do and the data appears accurate. The addition of an alerts section is welcomed

Plan A Trip function doesn’t work

2024-12-18

This makes BlacksburgTransit useless to me. Better to use the website or call BT directly if you’re on the go and are not familiar with routes.



Is Blacksburg Transit Safe? 🤗🙏


Yes. Blacksburg Transit is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 141 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for Blacksburg Transit Is 36.3/100.


Is Blacksburg Transit Legit? 💯


Yes. Blacksburg Transit is legit, but not 100% legit to us. This conclusion was arrived at by running over 141 Blacksburg Transit User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Blacksburg Transit Is 58.2/100..


Is Blacksburg Transit not working? 🚨


Blacksburg Transit works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Blacksburg Transit? Post a Review




Features

A BT bus app you can count on. Eliminate the confusion of planning a trip using an online bus schedule - let the BT app do it for you. The app allows you to plan a trip using real-time bus information on BT buses without using a bus schedule. * NEW: See stop(s) closest to your current location on a live map * NEW: Select a route by clicking on a bus on the live map * NEW: Select a stop to view all routes serving that specific stop, including departure information * NEW: Plan your trip by a preference of quickest route, fewest transfers or least amount of walking * NEW: View all active BT alerts regarding detours, route changes, and emergency information * NEW: View departure times for an entire day by stop * Find real-time bus, route, and stop information * Plan your trip for now or select a future departure/arrival date and time *Plan your trip from start to finish using BT buses * View route and schedule information for up to six trips on each route * Filter routes and schedules by stop * Receive detailed step-by-step instructions and maps for each leg of a journey * Select from a list of many pre-loaded local destinations and bus stops for simplified trip planning * Contact BT directly from the app * View visitor information.

  Customer Service/Support
Developer:
Town of Blacksburg

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