Contact CooDisk Support
Company Name: Jintao Chen
About: •The main interface displays Media thumbnails :video, photo, music
•
Supports list / thumbnail view, support sharing operation for photos, music and
documents
• Support copy/cut/delete/create/rename operation and support
local/iStorage data transmission in /between
• Support to play the photos
by slideshow mode
• Support music artwork shows, repeat mode setting,
time line drag operation
• Doc.
CooDisk Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 20 Customer Service Reviews 😭😔💔
Sir, I have taken 1TB pendrive of Coodisk HMD, initially it was working fine. But now no video is being transferred from my Iphone plz help call- 7007932924
I have tried to use on my pc and laptop but keep getting the same message that the item is corrupted and unreadable?
I am using an IPhone but couldn’t find an email specifically for iPhone. My problem is I can get the iPhone to copy photos to the USB but when I try to see them from the USB it shows this: cid:A49AC3CF-D198-42A2-A190-1FA8CAC20381
Does not work on my iPad Air 2. No matter how many times I’ve rebooted unplugged and plug back in deleted and reinstalled app several times——-nada! False advertising! Says on Their advertising it will work on any iPad and iPhone. Guess I got ripped off on this one!
Bought the CooDisk flash drive multifunctional USB drive Somehow I actually got 44 photos to transfer but now telling me transfers incomplete transfers failed and disk is full? It’s a 1t !! I’m about to return to Amazon I’m not a techie so maybe I just don’t get it?
Hi I have two 128 gb OTG drives. When I plug them in, I do not get the Coodisk Ap popping up. I open the Coodisk Ap and it says the external storage is empty, and I cannot open the storage from the Ap. The drives both have music on them, but Coodisk does not communicate with the OTG drive. How do I fix it? I also have a 64gb OTG drive with music files, and it works fine. Thx Dennis D
Need a replacement flash drive for iPhone
I changed my iPhone because I lost the old one, I don’t remember the password I need it to be reset but has not the option
Photo stick won’t copy to external drive- and get “failed” message when trying to create a folder iPhone 7 and iPhone 13
iPhone 7 not detecting CooDisk.
Help - trying to get photos on my iphone onto the drive - it says request device backup folder... Get files failed It won't even start!
We have a Samsung Note 9 and it doesn't look like the photostick plugin will fit my phone... what do I do?
Password protect info in CooDisk It doesn’t seem to work when I plug it into my iphone it doesn’t ask for password ?
I cannot connect my CooDisk stick - it says invalid ID! Can you help to reset my CooDisk stick?
I would like to transfer all my photos from my iPad to my CooDisk flash drive, however it will only transfer over the first 250. How do I select every photo on my iPad (there are over 1000) internal memory and transfer them to my CooDisk app on the drive. Any help would be appreciated. Thank you.
The plug is not long enough to plug in iphone if one has a protective case on, one has to remove case in order to use this product, also why won’t some pics open using this product. Bought 2 & not happy with them.
i have almost 23,000 photos on my iphone and am trying to put them on my CooDisk flash drive. Yesterday my cell phone battery gave out so I started again at 100% battery today and it only got through 7,000+ photos. How do I restart at the point where it left off with my photos? Also, after the 7,000, it started saying "transfer failed" (while I still had 34% battery) so do I need to make another folder?
Hard to understand Mr. Chen.
by RJ2544
I’m using a brand new iPad Pro 11 sir, and I’m wanting to download all my photos from Photobucket directly to CooDisc. It looks like all my photos on the ipad did get moved to the CooDisc, but I’m not sure. Also, I don’t know how to move my photos from photobucket to CooDisc. I cannot make my own Photo files either. Is there a way to name my own files? Remember I paid $35 for this keyring flash drive and it doesn’t seem to do what I want. Can you get some help kind sir Mr. Chen? And make a “GoTo” page for instructions on how to use your very nice CooDisc Flash Drive. You have a great ideal, now make it work as well as the flash drive looks. Thanks so much, Mr. Jintao Chen. Oh, one other thing Mr. Chen, before the last update the app opened in landscape mode and now it only opens in portrait mode on my iPad. Please help. I need it to open in landscape mode since I paid beaucoup money for my Apple Keypad which works in landscape mode. I know you won’t let us down. You are very good person! And BTW-by the way, Mr. Chen, it seems the CooDisc does not load the photos, it just sorts them to a different place on my ipad. Please can you send my money back? The FlashDrive is great but you need to get help from a smart woman to make your software work. OK? Thanks again kind sir. I know you will make this right!
It does not work
by Awesome Mom 2013
Ok I bought this product back in 2020 and I was so exited about it. I read the reviews check that it was legit, etc.
Well it said that it was compatible with iOS and iPhones so I purchase it. Since the last upgrade of iOS on my iPhone X max it does not open my pictures or my videos. And this is the only place where I put them!
So it is very frustrating to not being able to open neither my pictures from 2020 and 2021 nor my videos! Help!! I will change my review if I have some support to be able to recover my pictures and videos! Thank you!
Useless
by OldGrayWizard
Instructions difficult to comprehend. No real navigation. I was able to move a photo from desktop computer to the USB device but once plugged into iPhone it couldn’t find the file. I was also able to find & select photos on my phone but couldn’t find a way to move them to the device.
My main task is to move large numbers of photos from phone to computer. Product is useless without meaningful instructions and/or workably intuitive interface.
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