Contact PlusMinus - Smart Home

Contact PlusMinus Support


Company Name:

About: A professional app to manage all your smart home devices. • Add new devices
with a few easy steps • Control smart home devices wherever you are •
Monitor your energy consumption • Receive alerts when the security system is
triggered • Share your devices with friends and family • Set multiple
schedules and routines to ease your daily life Contact us: • Email:
support@plusminus.



PlusMinus Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hangzhou PlusMinus Ai Technology Co., Ltd.



Verified email  

Contact e-Mail: support@plusminus.ai


Verified email ✔✔

E-Mail: plusminusapp@gmail.com

Website: 🌍 Visit PlusMinus Website

Privacy Policy: https://plusminus.ai/policies/privacy-policy

Developer: PlusMinus.ai








5 Most reported problems 😔💔

3.5 out of 5
Andrew Bramley
2023-04-03

I have 2 of these light bulbs and used them both before. Now only 1 will connect and I have tried to reset the second bulb several times however I receive invalid client;no access. I have requested a password reset to my email but none are received.

Gary Knopp
2021-12-19

I used use the Iumiman app and it was easy. Now its a major effort with plusminue. I have two phones that want to control one simple wall switch. Im getting a message about setting up a Family. I have not idea what this means or why I want it. thanks in advanace

Connection issues and stopped working after recent iOS 14 update

2022-05-13

by StCh1011

I never write review but this one deserves it. I’ve deactivated my 5G band to only allow 2.4. I’ve restored to default settings. Tried to connect both on EZ mode and AP mode. None of it works after I updated to the new iOS 14. I can’t even send help messages in the app who were also not helpful. You need to get on top of this. It’s already a super frustrating app. We want to use your product and you make it so difficult for us to get even the simplest things done. Please reach out to get in contact w me because I would love a refund or a working product.

I am very disappointed

2022-05-20

by B Wade920

If I were writing this review a few years ago I would have given it 5 stars but for some reason it doesn’t work anymore. We went on vacation a couple years ago and we had a power outage while we were gone. When we came back, all of the devices said that they were offline so we tried to reconnect them. We have no idea why but now it won’t let us reconnect the app to the devices. And I know it is not because of the WiFi because it is definitely on and all of our other WiFi powered devices are working fine. I even tried deleting and re-adding it but now it won’t even let me add the device back to the app. It’s just very frustrating and honestly I don’t need all of the stress this app has given me. It just doesn’t make sense why nothing will connect anymore. Unless the developers of this app intend on fixing this app, I will not be using it.

Should read terms before download

2022-05-27

by Amer_ican

“... Agreement are subject to laws of the People's Republic of China....

VI. Information Content Standard
6.1 You promise that you will not conduct any act in breach of laws or improper behaviors by using the service, such act and behavior include (but not limited to):
6.1.1 Uploading, transferring or sharing information containing one of the following contents:
1) Opposing the basic principles determined in the Constitution;
2) Endangering state safety, disclosing state secret, subverting state power and sabotaging state unity;
3) Damaging state honor and benefit;
4) Inciting national hatred and discrimination and sabotaging national unity;
5) Destroying religious policy of the state and advocating heresy and feudalistic superstition;
6) Spreading rumors, disturbing social order and destroying social stability;
7) Spreading obscenity, porn, gambling, violence , murder and terror or abetting a crime;
8) Insulting or slandering others and infringing on the legal rights and interests of others;
9) Containing contents of sham, defraudation, harm, threat, infringement to others' privacy, harassment, infringement, slander, coarseness, indecency, or morally repulsive contents;
10) Containing other contents restricted or forbidden by applicable laws, regulations, rules, provisions and other legal standards.”


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