Contact Sleep Support

I downloaded this app hoping it would provide some basic sounds or noises that would help me sleep. There are lots of free sleeping apps that can do this. I download this app only to see that I literally cannot get started unless I agree to pay for premium. It won’t let you X out of the window. You HAVE to sign up for premium to continue. Yes you can apparently cancel after your free trial but why would they make customers go through that loophole just to enjoy the app? That’s so complicated! And more importantly, what’s the point of even providing a free version in the first place if literally 100% of the content is gated behind a premium subscription requirement? This is unacceptable. It’s completely inaccessible and therefore not conducive to helping people sleep. The developers need to take a marketing 101 class and learn that forcing users to subscribe after falsely luring them in with a “free” app is the first thing on the list of what NOT to do if you want to make money or be successful. I’ll be sure to share this app with developers I know, it will give them a good laugh! But for now, here I am writing this review instead of getting the much-needed sleep I thought this app would help me get.

I’ve been using the free version for a while, and i finally decided to bite the bullet and pay for the premium version, except the ONLY payment option is $2.99/WEEK. That’s $156 A YEAR. For comparison, that’s about the cost of Netflix for a year. That is just WAY too exorbitant for the amount of content you’re getting. Think about what you’re getting when you spend that much for an unlimited amount of content, but with this app all it is is basic sounds and basic stories. Absolutely not worth the same amount as something like Netflix. I’ve seen other sleep apps that have multiple payment options and the absolute highest I’ve seen for a year is $80, and that’s still way too much. I’ve never understood charging weekly for a service that really should be a one time purchase. The app is actually really nice but the devs seriously need to get with the program and properly value their product. Even offering a yearly plan for less would be better than paying $156, but really this app should have a lifetime purchase option. I’ll only invest in this app when they change this, otherwise I’m looking for a new sleep app

I’d rather use ads to accumulate time to listen to the music, like every one add you watch will grant you idk 10 minutes of music or something. Kinda how vpn works, they make you watch ads and give you time. I know you guys worked hard from what I’ve read in the other reviews but I don’t have money to spend weekly. Maybe if it was a one time purchase or that same amount monthly, not weekly. That’s too much There should be an option with limited use of the app but still free, and the premium with full access. That’s how it used to be, but now it’s mandatory to pay. Weekly at that. I know my opinion doesn’t matter but I’m just upset that suddenly there’s a mandatory fee and not a limited option to the app that remains free like so many apps do :( and please don’t say to try the free trial. I already know what the free trial looks like because as I said, you guys used to have that limited use of the app and now I can’t even access that without committing.