Contact Shop Albertsons Market Support

by AFDuke

Sadly, this is one of the worst shopping apps I have ever seen. I understand that Albertsons Market is not part of the Albertsons companies (don’t let the name fool you), but they should consider reviewing the apps by the Albertsons companies because those apps are modern, easy to use, and convenient. This app is clunky, complicated, and downright confusing. One example where this app could easily and quickly make improvement is to incorporate the scan feature to automatically add any and all deals for a product simply by scanning the barcode of the product. I tried that today, I received a “product not found” pop-up. The item was on sale with a digital coupon o my, but you had to manually search through the coupon section and manually click “clip” to get that deal. Even searching for the product, which I found by doing a manual search, did not bring up the digital coupon.
This is 2024, not 1999. Please make your app user friendly, or go back to the highly effective paper coupons. Again, download and use the Vins/Albertsons/Safeway apps and see how easy they are to use and how modern they look.

by DHildie2538

I have the hardest time using this app because it does nothing most of the time. I open up the app and it just stays on the opening page. There is no way to move on to another page. Basically you have to wait until the app feels like working. I can’t use the app to shop when I need to. So I’ll go to Smith’s app and do my grocery shopping using their app and I guess it’s Albertsons loss. Like most people, I don’t have time to waste. When I want to do my shopping I need to get it done and not wait for the app to decide if it’s going to work or not. When I use it in the store, it either stays on the opening page or it keeps freezing. It’s not an internet problem because I have no issues with any other app I may open at the time. It’s very frustrating and I am very close to removing the this app and forgetting about shopping at Albertsons unless I’m near by and need to run in and grab something quickly.

by SunnyRJ91

This app is insanely buggy. I order pick up for groceries because I’m a busy mom working two jobs and it saves me time. Unfortunately not as much with this app. Constantly logs me out and is slooooow when I have to log back in, pull anything up, payment processing always takes two tries and I get an “Oh No!” error message after getting confirmation. When I try to search by department, sometimes it works and sometimes it’ll just reroute me back to the previous product I was looking at and I can’t search by department unless I close the app out entirely. My cart constantly gets cleared and then reappears and sometimes I’m unable to order at all. I find myself using my less preferred grocery store (Smith’s) simply because their app is easier to use and not nearly as buggy.