Nebula app not working? crashes or has problems?

Nebula Status

Published by Standard on 2023-11-15

Nebula is an independent streaming service built by Creators. It features
thoughtful videos, podcasts, and classes tailored for our audience — ad free.

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Reported Issues: 2 Comments

By Eirini 10 months ago

At first I thought it was incidental but now i've confirmed it: any time i watch anything on full-screen on nebula the screen freezes and i pretty much have to restart my laptop for it to restart. Doesn't happen with any other videos form YT or Netflix, only wiht nebula. Very frustrating

By Adrian B 2 years ago

If you were hoping to enjoy this on Apple TV forget about it. You can get the menus and see what content they have, but good luck getting anything other than “Could not play video” when hoping to watch it. Glad it’s a free trial, because I’m terminating it immediately.

Common dislikes about Nebula app

- No auto play feature

- Recommended videos could use some work

- Scrubbing forward or backward in a video is broken

- Videos crash or hang during playback

- No subtitles or way for creator to leave them

Have a Problem with Nebula – Videos and Podcasts? Report Issue

Common Nebula Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nebula app on iOS and Android devices. Solve all Nebula app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nebula iPhone Issues and Solutions

Nebula iOS app crashes, not working, errors
Nebula iOS app network issues
Nebula on iOS has black/white screen

Nebula Android App Issues and Solutions

Nebula has errors/crashing/not working
Nebula server network connectivity issues
Nebula has black screen

Nebula iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nebula app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nebula app crashes or not working on Iphone (iOS):

Close and restart the Nebula app on iPhone
Update Nebula app to the Latest Version for iOS
Uninstall and reinstall Nebula iPhone app
Update your iPhone to the latest iOS version

Fix Nebula on iPhone unable to connect to server/internet connection issues::

To resolve Nebula network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nebula black/white screen (blank screen) on iPhone:

Follow the Nebula iOS app troubleshooting guide Here →

Nebula Android App Issues and Solutions

Fix Nebula not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nebula app issues:

Force Stop the Nebula App
1. On android, goto "Settings" » click Nebula app. » click "Force Stop".

Update Nebula to the latest version on PlayStore

Clear Nebula App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nebula app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nebula.

Fix Nebula unable to contact server/ Nebula internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nebula » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nebula » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nebula on android.

Solve Nebula black/white screens issue on Android:

Follow the Nebula android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Standard, developers of Nebula.

100% Contact Match

Developer: Standard Broadcast

E-Mail: [email protected]

Website: Visit Nebula Website

60% Contact Match

Developer: Anker

E-Mail: [email protected]

Website: Visit Anker Website

About this app

Classes content within Nebula requires an active subscription to Classes. It features thoughtful videos, podcasts, and classes tailored for our audience — ad free. Usage of Nebula and its features requires an active subscription to this app. Not to mention you’ll have our eternal gratitude for supporting independent creators. this app is an independent streaming service built by Creators.