Contact Nebula Support
Company Name: Standard
About: Nebula is an independent streaming service built by Creators. It features
thoughtful videos, podcasts, and classes tailored for our audience — ad free.
Nebula Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Nebula.. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Nebula.. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Standard
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Read 3 Customer Service Reviews 😭😔💔
Wow
by XenoWolf
I’d held out for a while to try out Nebula and decided to take the plunge this weekend - I’m glad they offer a trial because from what I have seen so far, the app both here on iOS as well as on Roku are far from usable.
Trying to scrub forward or backward in a video is hilariously broken, and that’s an unfortunately required feature when it seems that the videos love to crash or hang during playback, meaning you have to start over and try to scrub to your last time stamp frequently.
I really want to support the creators that are using Nebula to distribute content but the app itself is making this really hard.
No subtitles at all
by P0rterb3an
The layout of the system so far is fairly straightforward and easy to manage. I love the idea of being able to support my favorite creators in a way that allows them to make the content THEY want to make rather than them trying to demonetization. However. As far as I can see there are no subtitles, nor a way for the creator to leave them without embedding it directly in the video. Which does admittedly stand by the apparent goal of not making things easy to watch. I was honestly more than willing to pay the 3$ a month subscription but immediately cancelled because of the subtitle issue. Hard of hearing and deaf people aren’t wanted here I suppose.
App download issue
by SkyCaptain18
I really enjoy the content and app when connected to Internet, but I’ve run into multiple frustrating issues with downloads. I travel a lot, and try to download content before getting on a plane. Sadly the first time I attempted this, the app signed me out in flight and wouldn’t let me get back in because I had no WiFi. And then two other times, I downloaded videos, and when I opened the app while in the air, it showed I had no content downloaded. Very frustrating. I did double check the videos were playable both times beforehand, but once in airplane mode a mere few hours later, they were gone.
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- Pulling issues faced by users like you is a good way to draw attention of Nebula. to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Nebula. customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nebula..
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