Company Name: CircleK
About: Circle K Carwash app. Circle K Unlimited Wash is the quick and easy way to keep
your car shiny day in, day out.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: [email protected]
Website: 🌍 Visit Circle K Carwash Website
Privacy Policy: https://liveloyalty.com/privacy/circlekus
Developer: Circle K North America
Broken car wash on Turner McCall in Rome GA. Looks like the control unit encased in brick was hit and moved off its foundations. The entry is blocked by the spray arm as well. Attempts to use app says that it is use.
account under Terri Ashelford 833 Hillside Drive, Byron IL. 61010 This is at least day Four of either myself or my Wife not able to use Service we paid for. This past month the machine has been skipping certain cycles also. This is getting more than frustrating. As you are well aware, this is not uncommon at this location.
by Mia3721
I bought the subscription and tried to use it at a nearby store. Keep in mind, this store was on the map and there are advertisements on their pumps promoting the circle k car wash subscription. However, when I tried to use the app to do a car wash, it kept directing me to a completely different store. It would not let me start the wash at my local store, it had the address to a random one and would not let me edit it. Keep in mind, in my settings my local store was selected so why would it assume I’m at a different store hundreds of miles away? Also, I had my location on, and when I clicked on my local store it even said I was there. I refreshed it multiple times, I even uninstalled and reinstalled the app, and I even powered off and on my phone but nothing. The app had no problem accepting my payment and charging me for the subscription, but I was not able to use it! I have not even used it once this is ridiculous!
by Brian23498765
The app rarely works, you’re supposed to be able to get 2 washes per day, constantly will not get a wash for a few days then try to get one and when I go there it says “something went wrong try again” several times then eventually “you used your car washes for the day” when I hadn’t had one for that day let alone that week. When it does work very few circle k washes honor it. They said the one down the street from me honors it, turns out it doesn’t. I emailed the support email about why the app keeps crashing giving I have to drive over 30 minutes away to a circle k that honors the unlimited wash plan only to have it not work. Their support emailed back saying to call them, I called, waited on the phone for over an hour then had to leave a voicemail where they said they would call back within 24 hours. Over 3 days later still no call! Don’t get the plan or use them it’s just a scam.
by Arctic513
Signed up to get the buy one get one month free car wash at my local Circle K. Was able to get 2 whole car washes before they took the car wash out of service because of a drunk driver. So I go to the next nearest location which was 3 miles away and they don’t except the car wash app there, the manager at that location looked through my app and found where I am supposed to change the location and their store was not in there, the next closest store that excepted the app was over 60 miles away. 45 days later and my local Circle K has not repaired their car wash so I canceled my membership to the car wash app.