Contact CircleBack Support

by Dxdavis

I have been using Business card app ScanBizCards for years, and even purchased the paid version. I also paid to have them manually transcribe over 100 business cards for me. Suddenly a year ago I sent in a request to have 13 business cards manually transcribed, and despite repeated back-and-forth with Support, no solution was offered and I stopped using the product. A week ago I decided to try CircleBack, download it and link it into my old account. It went into my old Gmail account and it proceeded to merge 560 contacts (out of 3200) that did not need to be merged and I’m having to manually unmerge them.

In addition, the app asked me to re-authorize my Gmail account, and every time I try and do that, or add another Gmail account to track signatures, I get the Google notification that this app is not been certified by Google to allow a sign in.

I submitted a support request two days ago and I’ve heard nothing back. What a lame organization!

by Browneyedleo

Update: This has been on of my my bigger regrets! Over a period of time, this has really messed upy 3000+ contacts. I am now having to take my address book offline to a spreadsheet, clean it up and back manually. Be careful!!!☹️

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Admittedly, this is the best thats out here. It's solved many, if not most, of the local address book related issues that have been plaguing for a long long time. It is so so incredible (or stupid or naive or irresponsible ????) of Apple that the "native iPhone Contacts" that allows me to configure multiple address books from different sources, does not have any mechanism/features to FIX issues related to merging or consolidating similar contacts from different sources!!! Amazing!!! What does Apple assume /think???
Why did I take off 1 star from the rating??? Well, this Circle Back still needs to be able (to offer) to do a bidirectional sync with the configured managed networks within.....(At least I haven't been able to get this done!)

by ShunyattaSeeker

Excerpts from the privacy policy:

“users of our apps and services contribute their contact data to our Business Contact Database. We use this data, anonymize it, and match it with billions of other data points from millions of other users who have contributed their data as well, to determine the best business contact data for each individual (HOW IF ANONYMIZED?)

we automatically capture email header information and any signature blocks contained in any email stored in or sent from your email account.

We will collect the following information, if available, for each person from their signatures in your emails:

Name
Email address
Job title and department
Business phone numbers (general, direct and fax)
Company name
Postal address of company
Business related postal address of person
Corporate website URLs
Social Networking URLs
Manager’s Name
Assistant’s Name
We may share your Personal Information:
with our affiliates;
with our third party service providers.
to k
correlate, match, or verify information from your Personal Address Books z...
with partners and cosponsors as part of a poll, quiz, survey, ...
as part of a change in control or sale of all or part of CircleBack or its subsidiaries. ...

Unless otherwise required under applicable law, we retain your Business Contacts in our Business Contact Database for as long as that information is useful.