Contact Lucet Support
Company Name: Tridiuum, Inc.
About: THE TRIDIUUM BEHAVIORAL HEALTH SOLUTION FOR INTEGRATED CARE
The Tridiuum1
platform delivers actionable insights at the point of care. It serves as a
foundation for behavioral health evaluation and supports clinical decision
making throughout the continuum of care.
Lucet Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tridiuum, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Lucet EAP Website
Privacy Policy: https://lucethealth.com/privacy-policy/
Developer: New Directions Behavioral Health
Can I trust Lucet app?
Protect your data and wallet. We investigate the developer's website (Tridiuum.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Terrible Interface
by Dr.Blackmasks
This is an absolutely terrible app to use anywhere outside of desktop/laptop. It takes FOREVER to load after you do anything in the app, and it doesn't allow you to make appointment changes. Also, you get booted off randomly and sometimes need to redo the entire assessment once you log back in. Really needs to be improved!
Problematic: limited use.
by Bear Heart Darkriver
The problem is that it only has calendar interface of the iPad and so creates a lot of confusion if you are trying to calendar availability from any other device. Ideally I would be able to make an appointment from my phone or Airbook and have it appear on my iPad’s T1 schedule. So basically the calendar on T1 is useless and you end up having to enter everywhere manually.
Poorly designed
by Spiritual, Not Religious
This is a truly awful app that is excruciatingly painful to navigate. Worse yet, their customer service is literally nonexistent. As a Kaiser provider I have no choice but to use this time-consuming, counter-intuitive app that is so awful that I have stopped taking new Kaiser patients. If there was an award for “least user-friendly application” Tridiuum would surely receive it.
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- Pulling issues faced by users like you is a good way to draw attention of Lucet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Lucet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lucet.
