Big Chicken Restaurant Reviews

Big Chicken Restaurant Reviews

Published by on 2026-03-03

🏷️ About: Welcome to Big Chicken Rewards! Our loyalty program is all about sharing Big Fun with you for enjoying the sandwiches, tenders, and shakes you love. You’ll earn Bok Bucks for every purchase made and get rewarded with free chicken, swag, and experiences.


       


Is Big Chicken Restaurant Safe to Use?

We Investigate the app owner's website (Bigchicken.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
50.0%

🫥 Neutral
50.0%

😎 Positive experience
0.0%

~ from Justuseapp.com NLP analysis of 1,160 combined software reviews.

Is Big Chicken Restaurant Safe?
Big Chicken Restaurant does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Big Chicken Restaurant Legit?
Big Chicken Restaurant does not appear legitimate based on our analysis.
100/100



Read 18 Customer Service Reviews 😠💢

4.8 out of 5
Disappointed

Went in to order. No one else ahead or behind me. After ordering cashier left and remaining staff up front talked to each other. Fries sat for 15min while I waited on shakes. Wrong shake was made had to wait for them to remake. Meanwhile went to fill my drink and spout wasn’t on the dispenser correctly so poured on my hand and arm. Staffed did come fix but offered me nothing for a sticky hand and arm. I placed my drink in the carrier with 2 shakes. Grabbed my cold combos and left. In the car a shake was taken out of carrier only to find a big slit in the cup and milkshake goes all over my mother when she goes to drink. I quickly try to clean the mess and go back in to have it replaced which the did very nicely. Finally getting to eat cold food 30min after ordering. For the $51+ I paid I expected a lot better. Shoreline location needs to get their act together and at the very least comp or remake food.

Can’t earn points with Discover

Can’t earn points with Discover card. Also you have to save your credit card to earn points. I can’t think why I have to upload personal information to another website that could miss handle it.

Rude

I was using the “Big Chicken” app to order a shake from the Mukilteo WA store. After placing order and paying BigChickenRestaurant stated “provide your name or order number to the attendant at the drive-through window when you arrive” I pulled up to window and told him my name. He stated he could not give me my order at the window because it was out of policy. I showed him BigChickenRestaurant and what it said, still no shake. I escalated and told him I wanted a refund and that I would never come to a Big Chicken again! Then my shake was handed out. That was completely unnecessary and very rude. Disappointed is an understatement. Training opportunities

It doesnt work properly

I cant use BigChickenRestaurant to order food, it keeps erroring when i try to add items to the cart. Its not very user friendly. I can only use it to scan my receipts to get my Bok Bucks. PLEASE FIX!

Not the full menu

You can’t order everything they offer through BigChickenRestaurant . Grilled cheese chicken sandwich is their best but isn’t an option in BigChickenRestaurant .

Missing callaway fl location🤦‍♀️

DOESNT HAVE ALL LOCATIONS LISTED!!

Can’t order chicken tender combos

When I attempt to order through BigChickenRestaurant - chicken tenders will not add to the cart in a combo. It only adds 3.00 to the cart instead of the correct amount. The people at the store had no idea BigChickenRestaurant isn’t working so not sure if it is just mine or what. It is the current version. I made sure it was updated.

App never loads

So I can only “order online” from BigChickenRestaurant . App never loads.
Also, how is this place not called Chicken Shaq?!

The restaurant was good , but the bar is lacking

I went to the new one in carson city nv . The restaurant is good the food is good . The bar is lacking service

BBQ chicken grilled cheese

I love coming here for one thing the chicken grilled cheese when I found out it’s leaving the menu I was not happy this item should stay would have been a five star review other then that but when that leaves I won’t be back

Location error?

I love Big Chicken but the only thing about BigChickenRestaurant that bugs me is that they don’t have a Glendale, California in their location when there is one currently next to the Glendale Americana which is where I usually go to. Can they fix BigChickenRestaurant and add that location so I can pick up my future orders? Thanks!

App Difficult

BigChickenRestaurant was difficult to

No salt on combo meal

Please add no salt for fries on app for combo meals.

Big Chicken

Best chicken sandwich ever I will come here every day if I lived close by

Shaqtastic

Good app that gives you access to oh so good food. You gotta have the dirty fries and the double chocolate shake…. So so so great!

Staff

Outstanding service and staff

Logistics

Good food, good service and good people.

Best restaurant ever

I love this place. Great chicken.



Is Big Chicken Restaurant Safe? 🙏

Big Chicken Restaurant does not appear safe based on available data. JustUseApp Safety Score for Big Chicken Restaurant is 0/100.
This assessment is based on our NLP analysis of 1,160 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

91.5% of users say app is safe 👍
91.5%

6.1% of users have some concerns ⚠️
6.1%

2.5% of users say app is risky 🚨
2.5%


Is Big Chicken Restaurant Legit? 💯

Big Chicken Restaurant does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Big Chicken Restaurant is 100/100 .
This conclusion is based on analysis of 1,160 user reviews.

🔏 Privacy & Data Safety

Big Chicken Restaurant collected the following data from you:

  • Data Linked to You:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with Big Chicken Restaurant? Post a Review




Features

You’ll earn Bok Bucks for every purchase made and get rewarded with free chicken, swag, and experiences.

For every $1 spent, you’ll earn 10 Bok Bucks that can be redeemed in our Rewards Marketplace.

Exclusive Rewards and Offers: Only available to Big Chicken Rewards members.

Our loyalty program is all about sharing Big Fun with you for enjoying the sandwiches, tenders, and shakes you love.

Easy Mobile Ordering: Skip the lines and order ahead with just a few taps.

  Contact Support
Developer:
BC Restaurant LV, LLC

Contact e-Mail:

Website: