Big Chicken Restaurant Reviews

Went in to order. No one else ahead or behind me. After ordering cashier left and remaining staff up front talked to each other. Fries sat for 15min while I waited on shakes. Wrong shake was made had to wait for them to remake. Meanwhile went to fill my drink and spout wasn’t on the dispenser correctly so poured on my hand and arm. Staffed did come fix but offered me nothing for a sticky hand and arm. I placed my drink in the carrier with 2 shakes. Grabbed my cold combos and left. In the car a shake was taken out of carrier only to find a big slit in the cup and milkshake goes all over my mother when she goes to drink. I quickly try to clean the mess and go back in to have it replaced which the did very nicely. Finally getting to eat cold food 30min after ordering. For the $51+ I paid I expected a lot better. Shoreline location needs to get their act together and at the very least comp or remake food.

Can’t earn points with Discover card. Also you have to save your credit card to earn points. I can’t think why I have to upload personal information to another website that could miss handle it.

I was using the “Big Chicken” app to order a shake from the Mukilteo WA store. After placing order and paying BigChickenRestaurant stated “provide your name or order number to the attendant at the drive-through window when you arrive” I pulled up to window and told him my name. He stated he could not give me my order at the window because it was out of policy. I showed him BigChickenRestaurant and what it said, still no shake. I escalated and told him I wanted a refund and that I would never come to a Big Chicken again! Then my shake was handed out. That was completely unnecessary and very rude. Disappointed is an understatement. Training opportunities

I cant use BigChickenRestaurant to order food, it keeps erroring when i try to add items to the cart. Its not very user friendly. I can only use it to scan my receipts to get my Bok Bucks. PLEASE FIX!

You can’t order everything they offer through BigChickenRestaurant . Grilled cheese chicken sandwich is their best but isn’t an option in BigChickenRestaurant .

DOESNT HAVE ALL LOCATIONS LISTED!!

When I attempt to order through BigChickenRestaurant - chicken tenders will not add to the cart in a combo. It only adds 3.00 to the cart instead of the correct amount. The people at the store had no idea BigChickenRestaurant isn’t working so not sure if it is just mine or what. It is the current version. I made sure it was updated.

So I can only “order online” from BigChickenRestaurant . App never loads.
Also, how is this place not called Chicken Shaq?!

I went to the new one in carson city nv . The restaurant is good the food is good . The bar is lacking service

I love coming here for one thing the chicken grilled cheese when I found out it’s leaving the menu I was not happy this item should stay would have been a five star review other then that but when that leaves I won’t be back

I love Big Chicken but the only thing about BigChickenRestaurant that bugs me is that they don’t have a Glendale, California in their location when there is one currently next to the Glendale Americana which is where I usually go to. Can they fix BigChickenRestaurant and add that location so I can pick up my future orders? Thanks!

BigChickenRestaurant was difficult to

Please add no salt for fries on app for combo meals.

Best chicken sandwich ever I will come here every day if I lived close by

Good app that gives you access to oh so good food. You gotta have the dirty fries and the double chocolate shake…. So so so great!

Outstanding service and staff

Good food, good service and good people.

I love this place. Great chicken.