OutDoor app not working? crashes or has problems?

OutDoor Status

Last Updated on 2024-05-21 by Messe München GmbH

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Common OutDoor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OutDoor app on iOS and Android devices. Solve all OutDoor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OutDoor iPhone Issues and Solutions

OutDoor iOS app crashes, not working, errors
OutDoor iOS app network issues
OutDoor on iOS has black/white screen

OutDoor Android App Issues and Solutions

OutDoor has errors/crashing/not working
OutDoor server network connectivity issues
OutDoor has black screen

OutDoor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OutDoor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OutDoor app crashes or not working on Iphone (iOS):

Close and restart the OutDoor app on iPhone
Update OutDoor app to the Latest Version for iOS
Uninstall and reinstall OutDoor iPhone app
Update your iPhone to the latest iOS version

Fix OutDoor on iPhone unable to connect to server/internet connection issues::

To resolve OutDoor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OutDoor black/white screen (blank screen) on iPhone:

Follow the OutDoor iOS app troubleshooting guide Here →

OutDoor Android App Issues and Solutions

Fix OutDoor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OutDoor app issues:

Force Stop the OutDoor App
1. On android, goto "Settings" » click OutDoor app. » click "Force Stop".

Update OutDoor to the latest version on PlayStore

Clear OutDoor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OutDoor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OutDoor.

Fix OutDoor unable to contact server/ OutDoor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OutDoor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OutDoor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OutDoor on android.

Solve OutDoor black/white screens issue on Android:

Follow the OutDoor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Messe München GmbH, developers of OutDoor.

About this app

Participants can, therefore, contact each other and participate in discussions and networking sessions before, during, and after the trade fair, even those who are unable to attend the trade fair itself. - Get in touch with industry players, exchange ideas and stay up to date on the latest industry trends! - communicate with specific ISPO target groups via individual channels. The ISPO Munich app provides accurate and up-to-date information, ensuring your trade fair visit is pleasant and well-organized. It also brings together the industry's key decision-makers and experts on one platform, enabling users to exchange ideas on hot industry topics. OutDoor is your direct line to your ISPO audience!