Contact AIPHONE IXG Support
Company Name: AIPHONE CO., LTD.
About: [About this App]
Turn your smartphone or tablet into an intercom!
Answer and
grant access to a visitor from anywhere, any time.
[Functions]
All basic
intercom features are available, such as view and greet visitors, door release,
monitoring and more.
AIPHONE IXG Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of AIPHONE CO., LTD.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit AIPHONE IXG Website
Privacy Policy: https://www.aiphone.co.jp/privacy/
Developer: AIPHONE CO., LTD.
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3 Most reported problems 😔💔
Total Garbage
by Theearthling
It seems that the developers of this system forgot that the most important feature is opening the door. This replaced an old Door King system on our building from the 90s. The Door King worked faster and better. It did not have a touchscreen or a camera, but it was possible to open the door. When someone calls you from the door with this AIPHONE IXG garbage, you have to navigate through several levels of menu items in order to open the door. After that, it takes 20 or 30 seconds to connect. Then, about 50% of the time the action to open the door fails. Delivery drivers tend to walk away rather than wait for this high-tech front-door iPad to let them in. I don’t even have time to go into the problems with the user interface of the system at the front door. Most people have trouble figuring out how to get in.
Doesn’t work super glitchy
by Just Want This To Work Right
When someone calls in the camera feature doesn’t work and we are unable to see who is at our gate. The app/system glitches all the time where it say you have a call you try to answer then it glitches and you lose the screen you were on and you are unable to get back to it. Also the previous older version we had we were able to force a call or override an existing call - unable to do that or have it even work right now
Awful
by Millionwre
This app has to be the worst. I’ve had the unit over 2 years and keep having issues where my. Tenants can not open the door, see the video recording, speak or even access the system for themselves or guest. System keeps giving a communications error and is so slow to load or access. No it’s not a problem with internet or wireless load. It’s simply the app feature is garbage. I’m thinking of getting rid of the system all together if the bug isn’t fixed soon.
Have a Problem with AIPHONE IXG? Report Issue
Why should I report an Issue with AIPHONE IXG?
- Pulling issues faced by users like you is a good way to draw attention of AIPHONE IXG to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AIPHONE IXG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AIPHONE IXG.
