Virginia Cardinal Care Reviews

by Tna.Tna29

Just downloaded VirginiaCardinalCare, to enroll in my MCO for Health Insurance and when I click to open VirginiaCardinalCare it’s just continues to have a purple circle in the middle of the screen going in a circular motion with broken dashes, which I’m assuming indicates that it’s loading. But that’s all VirginiaCardinalCare does, it’s been well over 10 minutes and that’s all I’ve got. I don’t know if there is a bug or there is an update that’s being worked on. But I hope it gets fixed soon! I was very happy that I could just sign up on my mobile device using VirginiaCardinalCare without the hassle being on hold for awhile over the phone. Please fix ASAP! Thank you!

by 1Laineydainey

Since Virginia premiere did not let me know that the doctor I had been using with Kaiser was not covered (even though it let me select her as my provider) I continued my prenatal care for three more visits since I have one month left of my pregnancy. Today when I received my member card there was a random doctors name. I called this doctors office to find out he was not even a doctor anymore. I also found out they will not allow me on that plan (that it let me select) over 3 weeks later and am left paying those bills, finding a new doctor, and a new hospital to deliver at weeks before my due date.

by Hxodnjabdocm

I scheduled an appointment with a provider that was recommended through VirginiaCardinalCare as a practitioner (and office) that accepts Medicaid. When I walked into for my appointment, I was informed that they do not accept Medicaid and stopped accepting it a month ago. The entire purpose of VirginiaCardinalCare is to streamline the process; I expect the information to be accurate and up-to-date. I gave another star only because VirginiaCardinalCare is quick and functions well, which is great, but also pointless if the information is inaccurate.

by Troym.games

My main beef with medallion and what I consider a big one, is that VirginiaCardinalCare does not allow or have ratings for doctors from people that have already seen and used them. Also, when enrolling for a provider the search function only works once and then you must go back a couple screens and retype everything or reselect everything to search again. These were worth giving VirginiaCardinalCare an average rating for and personally probably should be lower as knowing what or how others feel about a doctor is sometimes the best and easiest way to choose a new doctor.

by Brcbgd

I attempted to enroll in a plan first and pick my provider later and it said that I was enrolled in every plan I clicked on and would have to contact my provider to change it. I wasn’t enrolled in anything. I finally had to pick a provider first and then pick a plan that worked with them, but I wanted to take more time to review providers before I picked a plan first. The process ended up taking much longer than it needed to. Otherwise, VirginiaCardinalCare was mostly fine. I wish there was a way to click on the phone numbers though.

by Blehhhhgfdah

VirginiaCardinalCare was actually pretty great.

My only suggestion is to only show doctors who are accepting new patients; because showing doctors who are aren’t accepting new patients is pointless and creates clutter where it need not be.

Other than that, VirginiaCardinalCare was quick and easy to use and I was able to change my Medicaid plan to a better one and find a Primary Care Physician in a few minutes.

by I Candy

I had major anxiety and had been putting off changing from a provider I hated. This made the process a breeze

by Chrchi

Is awesome you can do all change in few minutes instead of calling waiting for clerks

by Roxy Beach Girl

I thought I would have to jump through several hoops to choose a different plan, but they make it very easy.

by Done29

It took me a few minutes to figure out the last part but I got it. Pretty easy to use.

by TJ From Syracuse

I like that it’s handy and gives me basic information about my coverage.

by Roni555555555

I’m intermediate when it comes to general everyday use of phone apps and I must say VirginiaCardinalCare was very easy to navigate through as well as self explanatory.

by $&@")(?;:

This was a thorough process and very well detailed with an explanation and guiding tool to help me with making the best decisions for my daughter as well as myself and our healthcare needs.

by Forg3tu123

App is user friendly and lets you compare plans to select the best fitting plan for your needs!

by Crummeta

I was able to change my son’s MCO in minutes! I’m so happy I didn’t have to spend hours on the phone on hold and with a representative.

Very easy to use

by Treminioadrian

Instead of waiting in the phone you just go to VirginiaCardinalCare and take time to read carefully what works better for you !

by @WESTWARD

This was an easy and quick process. I did not want to wait in line online to do it through a representative. I was on and off the site before I knew it. Thank you for making it easy.

by Valitru

VirginiaCardinalCare is incredibly easy to use and kept me from being on hold with some automated robot trying to get to a real person. The only thing I wish it did have was ratings on physicians. However, this information is easily obtained by googling the physician’s name

by Da Dawg 808

Needed to change my health plan so I called them first.. Got a lazy agent who wasted time between acting like the call was never picked up and asking me to hold while she 'looked up' my info smh.. Hung up on her and downloaded VirginiaCardinalCare.. I did what I had to do and was back to living life in like 45 seconds!

by First Time Pregnancy!

Very convenient!! I chose the program that best fit me. I was able to research each doctor, where they practice, how they treat their patients, and how the staff treated them too!

by 917212

VirginiaCardinalCare is on its way, but needs better provider filtering and search by name. I did not find the provider I already contacted through the UHC provider portal. And the filtering does not include many many factors that narrow the choice for the best fit. But, in general, this is a good effort.

by LLH999

I love that you can compare health plans and search for providers without having to log in. It helps you make informed decisions. Clean, simple app.

by Heatcoltfan

If you have Virginia Medicaid, check this out! You can use VirginiaCardinalCare to change health plans and locate doctors in your plan.

by ThisKIDhere

Fantastic job. Just got it to help enroll and compare health care insurance plans and it was super informative and easy to navigate. Well made app!

by Jor4score

VirginiaCardinalCare is easy to use and i got done what i needed to quickly

by Autism Mom333

Unlike so many other government type apps that I’ve used this one actually works and is very easy to navigate. Good job VA!

by Vham77

This was easier and faster than calling the number.

by Jean Marie Phillips

VirginiaCardinalCare has made getting information so easy. Everything is so easy. The people are so kind and friendly.

by NorthMF

Simplistic in nature nice mobile flow of site information is correctly displayed clear detailed
Very easy to navigate pleasure to use
Great job