Suddenlink Support App Software

Got the app to track a service appointment and when my personal schedule changed, was really easy to schedule a different time. This app also makes it super easy to pay my bill. After paying my bill I used it to enroll in autopay.

I think the 1 star reviews are unfair. Most are complaining about the service which I agree could be better, or their customer service. Please act like you’ve had at least a 9th grade education and rate the app nothing else. For other complaints go to their website or the BBB. My review of the app is that it works like any other support app for a service I am receiving. I can view my bill, Bill history, change my plan, etc. I gave it 4 stars bc it could be better but it meets basic needs. For those of you having problems paying a bill or scheduling a payment I suggest doing it on their website. I have autopay which I can see on the app. This might be the reason my info is easy to view. Anywhoo, that’s my 2 pennies.

This company is awful. I have always had trouble trying to pay my bills with them. Sometimes they post my payment, sometimes they forget, sometimes they randomly lose my billing address even though it’s been the same for years. I try paying on their app, then they take away that option from the app. I try paying on their website, then it goes down for “scheduled maintenance “ for over a week. Then they post to download a different app that’s outdated and doesn’t work only to make you download yet a third app to find out your paying late after TRYING to pay them for two weeks. They are an awful company. And that’s just the tip of the ice berg. Don’t get me started on their reliability of service. Definitely avoid moving to an area where this is your only option