Get secret deals and exclusive mobile coupons with the official BURGER KING®
app and save like a king! Explore our menu and find your nearest BK® restaurant
anytime, anywhere. And in most locations, you can even order ahead. Specific
Listed below are our top recommendations on how to get in contact with BURGER KING® App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BURGER KING® App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Dear reader : please excuse my hangry tone. There are many more things bothering me (same as the rest of us)than this app. BK app just becomes my lightening rod today. They completely screwed up the UX. It is now hard to customize a whopper. It used to have a simple highlight the topping option. Now it’s a confusing more, regular, light option with pluses and minuses around it. Also I can’t see where my cart is. What have I ordered? I click “order” and I’m dumped back to the beginning “where are you eating today”. Whoever did this UX should be fired. Here are some tips for these amateurs : 1. Have sensible defaults, especially based on what I’ve ordered before 2. Make it clear what my current order state is 3. Make it simple to continue my ordering from my order state screen. You guys don’t understand that UX in a app like this is to guide me to what I want and not throw me curveballs leaving me baffled and frustrate. Don’t you get it that 80 percent of your orders will come from only semi motivated buyers who won’t make an effort to do more? Rigging hoops for us to jump through will lose you business. I literally walked away from a BK because I couldn’t place an order on the phone and get a deal. Why not just order old school? Because I feel disrespected that you destroyed such a great experience. You must not care if you have my business or not. I got pizza instead.
Burger King has released its Impossible Whopper, a plant based burger, which costs nearly TWO DOLLARS MORE than the real meat equivalent. Their App only has coupon discounts for meat eaters. The sole discount (at the time of this writing) for the impossible whopper is tied to a meat option, so in essence is useless for someone who does not eat meat. All of the “Whopper” coupon discounts exclude “specialty” whoppers. The Impossible Whopper is considered a “specialty” item, so still no discounts there. The receipt which you receive from an in-store transaction is usually tied to a survey, which if completed earns the customer a free WHOPPER... again, specialty Whoppers are excluded from the offer. So, my final word to Burger King is this, you will fail as a business because your policies are against your customers. Your Whoppers never use ripe lettuce or tomatoes, they always taste bland because they’ve been harvested too early and your buns are always stale. The plant based patties, the few times we have tried them, are dry and hard. With no discounts available, we must assume this is a common practice, because theres no way we’re paying anymore of your establishments to ruin our dining experience. We now stand by our previous decision to no longer frequent BK which was made back in the early 90’s as it was apparently a correct choice. EABOD
I live in Astoria, NY which only has one location near my home (3310 Astoria Blvd). The App came in very handy and I went to BK more often being able to preorder deals and pay on my way home from work. This week they decided to remove themselves from the App from this location. What’s to like now? UPDATE: The location finally agreed to add themselves back to the ‘nearest location’ list, and I enjoyed going back using the money-saving specials. However, the last few months it will not process payments to prepay. I get a message, ‘error retrieving item pricing,’ with instructions to retry. Retrying never works. When to settings and contacted support. I was eventually emailed that I should clear cache and reinstall. It’s all hogwash. Didn’t work. Contacted again and they said they would escalate. That was months ago. Still useless. The reflection this gives of the Company is really disappointing. BK, please be aware that I spoke to management at my location and they said all their App customers are experiencing this. All those App customers are lost income to your business. If I wanted to deal with lines, I wouldn’t use App. My solution is to simply go to the McDonald’s App which has no technical problems and is down the road nearby. Think it’s time you address it.
By Lori Frisbie
Mar 20 2021
They have totally screwed up the app I have 2 offers when is for a piece of pie in the others for soda where did all my good offers go to I have appeared I just use it tonight.. I cannot figure this out and I have to complain..if my offers are not coming back and u now have this reward system crap let me know....I won't need the app anymire...I use 2 to 3 times a week...I had great offers to choose from...I never use the app to order I order at drivethru...and use my offer coupons...its been dimishe to nothing..I've used this app for years...don't change what doesn't need fixing..let me know if I can't have my great offers back I have no use for it anymore..lori frisbie
By Po tato
Jan 19 2021
Locations on the mobile app are greyed out & not working
Only one across town works
By William Pennington
Dec 22 2020
App store location not working. Burger King app is not on the iOS location service app list even though a clicked on the Allow Location pop up.
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