Contact BURGER KING Support
Company Name: Burger King Corporation
About: Get secret deals and exclusive mobile coupons with the official BURGER KING®
app and save like a king! Explore our menu and find your nearest BK® restaurant
anytime, anywhere. And in most locations, you can even order ahead.
BURGER KING Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with BURGER KING® App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BURGER KING® App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BURGER KING Website
Privacy Policy: https://www.bk.com/privacy-policy
Developer: Burger King, Inc.
Read 18 Customer Service Reviews 😭😔💔
cartes cadeaux incappable de les depenser dans aucun de vos burger king canada j en pocede deux de 25.00 chacune je suis tres insatisfaite que personne ne peux regler mon probleme directement dans vos succursale elle ont ete achter a drummondville pq canada les deux magasins ou ils ont ete acheterme disent qu il y a bien les fonds de 25.00 chacune svp regler le probleme assez vite je peux vous envoyer photos de preuves a votre demande cliente desesperer
the burger king in dumas texas is horrible.#3413. ate there last night for the last time, the patties were cold like always been cooked and put in a pan i guess. they got my order wrong took it back and it was cold. the place was dirty and the drink and ice fountain was filthy. i had double whopper with cheese which i really like but the meat tasted funny, not like real beef!!!!!! it needs some attention, nothing like it used to be. i wanted to tell them to cook me a hot meal right off of the grill, sure wasnt good at all for the third time
Why won't your app let me use the 25% off walmart+ offer? I load everything but it says the offer can't be used.
Several places and ads today advertising they would have reduced whooper today, or free on Fri, Sat, sun.29 30 31 But when you get to the site it said only mobile, very deceptive. against Wendy's
i want to order from a iphone for dine in and pay cash, but it does not give the option to pay cash???????????
Very disappointed with your service
when i try to sign in , the sight sends a code to my email . email does not arrive. so i have no code to sign in. i think the code is going to rjtrow67@redacted. this is not my email
My app won't allow me to enter a transaction ID. I want my crowns
The last order I placed arrived an hour late. I left a message requesting assistance from a customer service representative which never happened and that was about 2 weeks ago. I believe in giving the benefit of doubt I placed another order today and items arrived missing this is a definition of tomfoolery and it's unacceptable.
my app doesn't work on going problem
Transaction id 03246 09011 52910 020434 on 6-12-2022 is not letting us enter into royal perks. Please help-this hasnt happened before. Thank you.
My younger sister ordered by mistake
They have totally screwed up the app I have 2 offers when is for a piece of pie in the others for soda where did all my good offers go to I have appeared I just use it tonight.. I cannot figure this out and I have to complain..if my offers are not coming back and u now have this reward system crap let me know....I won't need the app anymire...I use 2 to 3 times a week...I had great offers to choose from...I never use the app to order I order at drivethru...and use my offer coupons...its been dimishe to nothing..I've used this app for years...don't change what doesn't need fixing..let me know if I can't have my great offers back I have no use for it anymore..lori frisbie
Locations on the mobile app are greyed out & not working Only one across town works
App store location not working. Burger King app is not on the iOS location service app list even though a clicked on the Allow Location pop up.
They completely screwed up the UX in this “update”
by Dont-make-me-think
Dear reader : please excuse my hangry tone. There are many more things bothering me (same as the rest of us)than this app. BK app just becomes my lightening rod today.
They completely screwed up the UX. It is now hard to customize a whopper. It used to have a simple highlight the topping option. Now it’s a confusing more, regular, light option with pluses and minuses around it. Also I can’t see where my cart is. What have I ordered? I click “order” and I’m dumped back to the beginning “where are you eating today”. Whoever did this UX should be fired. Here are some tips for these amateurs : 1. Have sensible defaults, especially based on what I’ve ordered before 2. Make it clear what my current order state is 3. Make it simple to continue my ordering from my order state screen. You guys don’t understand that UX in a app like this is to guide me to what I want and not throw me curveballs leaving me baffled and frustrate. Don’t you get it that 80 percent of your orders will come from only semi motivated buyers who won’t make an effort to do more? Rigging hoops for us to jump through will lose you business. I literally walked away from a BK because I couldn’t place an order on the phone and get a deal. Why not just order old school? Because I feel disrespected that you destroyed such a great experience. You must not care if you have my business or not. I got pizza instead.
Frustrating and useless
by Papaericano
I’ve been using the app on and off for about a year or two for the only reason that it either works perfectly or it just doesn’t work and takes up storage space on your phone and wastes your time opening and trying to refresh. Recently the app has been useless and disappointing because where I live I don’t get the paper or mailed in coupons so I rely on the app to get some good deals but what’s the point when it doesn’t work, not even to peak at the coupons I have picked eating at other restaurants then going to BK only because the app doesn’t work especially right now at these times of the virus you can’t have even order online you get through all the trouble of adding everything all the coupons and food only for it to tell you “your order cannot be completed try again” and then the app takes all of the food off your cart and forces you to redo everything only for it to do the same thing and not make any progress towards an order. There have been days where I’ve thought I’d rather go to Arby’s then Burger King and that’s crazy because the only good thing there is the curly fries but if their app works better it’s worth filling up on then going through all that pain. Please developers work on your app fix all these issues the app has I’m sure I’m not the only one with these problems.
Useless
by Innomymous
This app is useless. In order to see the menu, you have to select a restaurant. When you try to select a restaurant, it won't allow you to select a restaurant near you. I've tried at least ten times to select the Burger King that is 2 blocks from my home. The closest Burger King that it will allow me to select is 8 miles away, and is in a part of the city that I never visit. I don't have a car and travel by bus or foot, so prefer to eat in the restaurant... however, that doesn't seem to be something that the BK corporate idiots seem to care about any more. All they seem to care about is directing people to drive to certain restaurants for drive thru service only. As a result I am unable to even look at the menu to see what is available at any Burger King restaurant. Whoever thought that this was good customer service really needs to have his head examined, right before he is fired.
One additional thing... whoever thought of the idea of sending a link to e-mail to log into app, really has no clue. The whole idea of using the app is to make things easy. Now, instead of just opening app on phone... you have to enter number, open web page, open e-mail account, enter e-mail password, open BK e-mail, click on link, and finally get to app. This defeats the whole purpose of having an app. BK just lost another customer...
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