Contact Yummly Recipes Meal Planning Support

Yummly has too many ads, requires multiple clicks to get to the heart of a recipe, and profiles recipes for me that don’t fit my needs. But what is the most frustrating is trying to cancel my subscription. It’s a never ending do-loop of logging into website to access my account, then being sent an email that asks me to sign in. I have then gotten to the place to cancel my subscription, which I do, but then the website will not allow me to cancel my account until I have canceled my subscription, which I have already done (or think I’ve done). But at each step, I have to log in to website where it again sends me an email with link to sign in and I have to start all over. It just keeps repeating. This doesn’t make any sense, does it? No. I can’t even explain what is happening because it is utter nonsense. I want to cancel my subscription and delete my account. And it doesn’t appear that I can. So, my advice is to avoid this app at all costs. It’s a trap and there are better cooking apps out there. And if I did successfully cancel my subscription, please cancel my account. I have tried multiple times and it just keeps telling me that I need to cancel my subscription first. Which I tried to do. That’s how bad this is.

I hated their website and app several years ago when I tried to use. But one of my dear friend sent me a recipe “Super Energy Kale Soup” via email I tried click the link and open it in my browser, ingredients comes up but when I click “get directions” , that page never stop loading and nothing comes up. I’m kind of person who have insane amount patient!! So I go to App Store and download the app, and follow through the 10 minutes worth of crap to finish signing up, then even get the pro version. I searched for the kale soup recipe and and when it came up I clicked “ get directions”, same thing happened and it opens a blank page. Now most people would give up by then, but I decided to try one more recipe to see if only that one kale recipe soup has issue, but second and third recipe same thing. I use an IPhone XR and all the software are up to date. I don’t care what million other people say, after spending 25 minutes of my life I will never get back... this is the worst recipe app or to be honest any app I have ever used. Your incompetence is nothing short of unspeakable!!

I gave it 4 stars but I’m down to three right now. I respect the right to have a paid/subscription service but if I’m not interested in that please let me know if I’m going to have an offer thrown in my face every-single-time I start the app. I don’t mind periodic reviews but I am getting annoyed. When I get annoyed I begin to look at alternatives. Prior review: As a person who is just getting much more into cooking because of COVID I really appreciate this app and it has really helped with coming up with some great dinner ideas. There are three ideas that would make this 5-star for me: Allow the ability for something to be “tagged” for me as a “not Yum” so if I try something out and don’t like it that doesn’t show up in my search (this is different from a negative rating of the recipe), allow “All Yuma” to be at the bottom of the screen to be able to be hidden - I categorize my recipes and have one for “ideas” to consider trying but viewing everything in one bucket is not useful to me and, finally, some better sorting when looking at recipes based on popularity, reviews, diffulty, etc. Thank you for a great app.