Bite app not working? crashes or has problems?

Bite Status

Last Updated on 2020-07-30 by Sodexo DACH

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Common Bite Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bite app on iOS and Android devices. Solve all Bite app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bite iPhone Issues and Solutions

Bite iOS app crashes, not working, errors
Bite iOS app network issues
Bite on iOS has black/white screen

Bite Android App Issues and Solutions

Bite has errors/crashing/not working
Bite server network connectivity issues
Bite has black screen

Bite iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bite app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bite app crashes or not working on Iphone (iOS):

Close and restart the Bite app on iPhone
Update Bite app to the Latest Version for iOS
Uninstall and reinstall Bite iPhone app
Update your iPhone to the latest iOS version

Fix Bite on iPhone unable to connect to server/internet connection issues::

To resolve Bite network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bite black/white screen (blank screen) on iPhone:

Follow the Bite iOS app troubleshooting guide Here →

Bite Android App Issues and Solutions

Fix Bite not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bite app issues:

Force Stop the Bite App
1. On android, goto "Settings" » click Bite app. » click "Force Stop".

Update Bite to the latest version on PlayStore

Clear Bite App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bite app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bite.

Fix Bite unable to contact server/ Bite internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bite » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bite » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bite on android.

Solve Bite black/white screens issue on Android:

Follow the Bite android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sodexo DACH, developers of Bite.